Engineer II – Field Service Engineer; OpEx Service, LLC

About On Point Holdings, LLC

On Point Holdings, LLC is a values-driven management firm guiding five specialized businesses united by purpose and performance. Our portfolio includes On Point Solutions, LLC (metal fabrication equipment), Steel Point Machine Tool, LLC dba DNE Laser USA (laser cutting systems), OpEx Service, LLC, LLC (machine tool service), Steel Mountain Marketing, LLC (digital agency), and Big Game Steel (sheet metal storage systems). We invest in excellence, lead with integrity, and empower our teams to create impact across industries.

Job Title: Field Service Engineer / Engineer II
Classification: Non-Exempt (Hourly, Eligible for Overtime)
Reports To: Senior Engineer
Compensation Range: $75,000 – $85,000 annually
Overtime Eligibility: Yes, in compliance with state and federal laws

Engineer II is a mid-level field service role responsible for independently installing, commissioning, troubleshooting, and maintaining CNC machinery and automation systems. This position provides technical expertise, supports customers in maximizing uptime, and ensures all equipment operates efficiently and safely.

• Represent OpEx and manufacturer partners with professionalism and integrity.
• Install, commission, test, troubleshoot, and repair CNC machine tools and automation systems.
• Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and control system issues.
• Interpret and apply technical drawings, schematics, and manuals.
• Provide customer training and operational guidance on CNC machinery.
• Maintain accurate service records, parts usage, and documentation.
• Collaborate and communicate effectively with customers, internal teams, and supervisors.
• Recommend system improvements based on technical evaluations.
• Travel frequently to customer sites (air and ground transportation).

• Associate degree in Engineering Technology, Mechatronics, or related field (or equivalent experience).
• 3–5 years of experience in field service, CNC machinery, or industrial automation.
• Proficiency in diagnosing and repairing electrical, mechanical, hydraulic, pneumatic, and industrial network systems (Ether
  
  CAT, Ethernet).
• Familiarity with servo motors, I/O modules, PLCs (Allen Bradley preferred), and control logic systems.
• Ability to read and interpret blueprints, schematics, and precision technical diagrams.
• Strong customer service and communication skills; comfortable in independent, customer-facing roles.
• Valid driver’s license; ability and willingness to travel extensively (up to 75%+ nationwide, Monday–Friday).
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Positive attitude, professionalism, and accountability in all interactions.

• Must maintain a clean driving record.
• Ability to lift up to 40 lbs. and work safely in industrial environments.
• Comfortable working remotely (home office) while maintaining communication with internal teams.
• Flexibility to attend trade shows, customer events, dealer trainings, and work across time zones.
• Occasional overnight or weekend travel may be required.
• Familiarity with CRM or pipeline tools (e.g., Salesforce, Hub Spot) is a plus.

This role operates in a collaborative, fast-paced environment across remote, field, and technical settings. Field service requires frequent travel, independent decision-making, and direct interaction with industrial machinery and customers. All employees are expected to follow safety standards, uphold accountability, and contribute to a culture of continuous improvement.

Employment is contingent upon the successful completion of a background check and drug screening. Depending on the role, a mechanical aptitude test may be required. Candidates may also be asked to sign a non-compete and non-solicitation agreement to protect company information, clients, and relationships.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Applicants requiring reasonable accommodation during the hiring process may contact HR at . This employer participates in E-Verify.