Infrastructure Engineer

Description:

At this time, we are unable to consider candidates requiring visa sponsorship or third-party recruitment agencies for this role. We thank you for your understanding.

Location:

Hybrid at least 2 days / week onsite - Bloomington, MN + other locations as needed (must be local to MN)

We are seeking a highly motivated and versatile Infrastructure Engineer. The Infrastructure Engineer has a role in all aspects of infrastructure with a focus on networking, including implementing and maintaining the company's Wide Area Network (WAN) and Local Area Network (LAN) composed of about ~50 Cisco switches and ~50 Meraki APs in locations across Minnesota. Network responsibilities include configuring and managing network hardware and software, collaborating with vendors to ensure network connectivity/performance and manage their services, overseeing contracted managed service providers, and implementing network management tools to monitor performance and automate tasks.

Proactive troubleshooting and continuous learning are crucial to the success of this role. This position implements or manages technologies including Palo Alto firewall/VPN and SD‑WAN, Cisco ISE, and DNA as well as Solar Winds Orion.

In addition to networking this position will support other aspects of infrastructure including Windows Server, Microsoft 365, Active Directory, Citrix VDI, and VMware vSphere. The Infrastructure Engineer works in a small team of 4 infrastructure staff responsible for all of the organization's infrastructure including network, server, storage, UCaaS, and beyond. This represents an outstanding opportunity for an experienced network‑centered individual to take a role that in addition to networking touches many other aspects of infrastructure in a supportive environment.

A successful Infrastructure Engineer in this role must be a self‑starter and team player in equal measure. It's key that this individual be independently driven toward continuous improvement and learning. Organization and planning in an environment where demand for services exceeds our capacity and we must both tackle daily operations and build a more sustainable future.

• Participate in infrastructure design and expansion projects including making informed and fully reasoned recommendations
• Analyze infrastructure needs and recommend solutions
• Deploy new technology, leading implementation and coordinating with other IT staff
• Create and maintain documentation (diagrams, policies)
• Create, document, and test disaster recovery procedures

• Analyze, troubleshoot, isolate, and correct infrastructure and security problems on a 24x7x365 basis either remotely and/or on‑site.
• Configure and maintain infrastructure monitoring and alerting systems/solutions
• Manage wireless networks and access points.
• Maintain non‑network infrastructure including Windows Server, Microsoft 365, Active Directory, Citrix VDI and VMware vSphere

• Automate routine tasks using scripting languages
• Implement automation tools and scripts

• Implement and enforce security policies and procedures
• Configure and manage firewalls and VPNs
• Stay informed of evolving network security threats and vulnerabilities
• Remediate security audits and penetration testing results

• Maintain UPS and PDUs on location
• Participate in the change approval process including creating and executing change requests
• Stay up-to-date on emerging network technologies and trends

• 6-8 years of experience either directly related to network and/or server administration with meaningful network component.
• Bachelor's Degree in Computer Science or related field. A 2‑year degree and equivalent experience is also acceptable.

• 2-3 years working directly with relevant technologies including Palo Alto firewall, VPN and SD‑WAN, Cisco Meraki wireless, Cisco ISE, Windows Server and/or Active Directory

• BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
• Delta Dental plan with 2 free cleanings and insurance discounts
• Eye Med Vision with annual check-ups and discounts on lens
• Life and Accidental Death Insurance paid by company
• John Hancock 401(k) Retirement Plan with discretionary company match
• Voluntary Insurance programs such as:
  Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance.
• Flexible work environment with some remote working opportunities
• Strong fun and teamwork environment
• Learning, development, and career growth