Senior Network Operations Engineer

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This person will provide senior level support for network systems delivery issues and participate in projects to transition to support. Performs complex troubleshooting and problem resolution including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements. Works on assignments that are complex in nature. Coordinates installation, maintenance, upgrades and tuning of network systems. Maintains enterprise systems standards and procedures.

Independently prepares and maintains technical documentation to assist with ongoing operation, maintenance and development of systems. Known as an SME for certain technology tools, products and/or processes. Maintains certifications as appropriate. Works with vendors as needed on technical requests. Provides guidance, training and mentors junior staff. Demonstrates working knowledge and utilization of process improvement and change management. Bachelor's degree in IS or a similar field OR comparable work experience required.

This is a senior level Network Operations role with after‑hours on‑call rotation. Candidate should be local with work‑from‑home options available. CCNP and minimum 6 years of experience preferred. Proficient with Cisco Nexus product line and data‑center networking support is preferred. In addition to professional level competence in Cisco networking, the candidate will have a minimum proficient level of knowledge supporting Citrix Net Scaler ADC and an aptitude to attain expert level knowledge to fully support the load‑balancing appliance.

• 6–9 years of applicable experience
• CCNP – Cisco
• Bachelor's Degree – Computer and Information Science

• Full Time
• Day shift (United States of America)
• Location:
  
  Lees Summit, MO (Remote work option)

Saint Luke’s 12,000 employees strive toward the vision of being the best place to get care and the best place to give care. The only faith‑based, nonprofit, locally owned health system in Kansas City, Saint Luke’s offers a diverse and inclusive workspace where all voices matter.

Equal Opportunity Employer.