Field Service Technician Residence in Oklahoma ( Tulsa, Muskogee area

Overview

The Field Service Technician is responsible for providing maintenance, installation, start-up, and troubleshooting of Kadant Solutions products. The successful candidate must be capable of prioritizing and handling multiple tasks simultaneously as well as developing and maintaining strong customer relationships, and maintaining accurate, complete, and up-to-date customer information. Results will be measured by service revenue generated and growth of consumable products at targeted accounts.

Position requires the candidate to reside in the territory of Oklahoma (Tulsa or Muskogee area).

• Plan, schedule, and execute service, installation, start-up, and troubleshooting visits to mills.
• Provide accurate and timely reports and billing documentation; take field notes, conduct surveys, map machines, and evaluate existing equipment.
• Communicate with engineering regarding field modifications.
• Assist the District Sales Manager with promotion and sales of all products including service, service contracts, and spare parts.

• Bachelor’s degree, or associate degree with two years of technical field experience, or high school diploma with five years of technical field experience in an industrial or military setting.
• Experience in paper machine applications is a plus.
• Strong technical and mechanical aptitude with excellent interpersonal and communication skills.
• Ability to work remotely from a home office, independently, and as a team player.
• Computer proficiency in Microsoft Office.
• Willingness to travel extensively with occasional weekends and/or holidays at the customer’s location when necessary.

• Competitive compensation, commission plan, company vehicle, company mobile devices, remote office, and relocation assistance.
• Opportunity for advancement within Kadant Solutions Division.
• Our comprehensive benefit package includes medical, dental and vision insurance, 10 ½ paid holidays, 401k with match, life and disability insurance, legal assistance, employee assistance program, flexible spending, dependent care, educational assistance, and employee stock purchase plan.
• Equal opportunity employer; diverse and inclusive workplace.

Who is Kadant Solutions Division? Kadant Solutions, based in Auburn, Massachusetts, develops, manufactures, and markets a wide range of doctoring, cleaning, filtration, and forming systems and related consumables used in process industries worldwide including pulp and paper, textiles and fibers, and other process industries.