Localization Engineer

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About the Role
We are looking for an experienced Localization Engineer to play a pivotal role in elevating the localization needs of our Ninja One SaaS product. Having experience with both localization and engineering, this is your opportunity to build and shape Ninja One’s localization process. Your ability to communicate complex requirements clearly will make you an essential bridge between teams, directly contributing to Ninja One’s ongoing international success.

Ensuring our software products deliver international user experiences through your contributions to all aspects of localization engineering. You will be working directly with Engineering, Localization Specialists, external vendors, and other cross-functional teams. Proactively address issues, contribute to bug-fixing and build effective localization practices across the company.

Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, IL, KS, MD, ME, MA, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

• Software Development Contributions:
  Apply your engineering knowledge to streamline and support localization workflows, continuously evaluating and integrating technologies to enhance scalability and maintain translation quality. Own and enhance localization infrastructure and processes. Directly edit localization files while making codebase adjustments as necessary to maintain product quality. Extract new or updated strings, coordinating translations with internal teams and external agencies, responding to translator queries, and ensuring timely integration and quality verification of translations.
  
  Support localization QA bug reporting processes.
• Localization Responsibilities:
  You are the point of contact for stakeholders throughout the company, with a clear focus on international customer experience. Independently identify, investigate, and resolve localization issues. Manage localization throughout each product release. Serve as the main localization technical expert, ensuring clear, concise, and effective communication between Localization, Engineering, and other departments.
• Other Duties as needed.

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent professional experience.
• 3+ years of working experience in an Engineering role.
• Bilingual - exceptional verbal communication abilities in English and at least one other language is REQUIRED.
• Proficient in Python with experience in automation scripting and software development practices.
• Work experience in a localization-related role is a big plus.
• Experience with computer-assisted translation (CAT) tools and Transportation Management System (TMS) systems is highly beneficial.
• Naturally curious, constantly staying updated on localization industry trends, new technologies, and practices.
• Capable in explaining complex technical concepts.
• Strong collaborator who can effectively bridge diverse teams across cultures and facilitate seamless cross-departmental cooperation.
• Highly self-sufficient and proactive, comfortable independently managing projects from start to finish.
• Experience working in a fast-paced environment and can effectively prioritize tasks and projects.

Ninja One automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The Ninja One automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. Ninja One is obsessed with customer success and provides free and unlimited onboarding, training, and support.

Ninja One is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

What You’ll Love

Our flexible working hours with home office options enable you to successfully balance your personal life and your job.

Grow personally and together with one of the fastest growing…