Community Enablement Lead

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

The Stripe Community Team brings businesses together to exchange strategies, form valuable relationships, and discover new ways to succeed with, and beyond, Stripe.

The Community Enablement Manager will create content and initiatives to enable Stripe Community Builders, passionate Stripe users who launch and lead the groups that make up the Stripe Community. They will resource Community Builders at scale to help them foster strong communities and to engage those communities around Stripe’s products.

• Craft resources that help Stripe Community Builders engage their communities around key Stripe Products and messages, partnering closely with cross- functional partners like Product Marketing and Communications.
• Develop initiatives that coach Stripe Community Builders to increase their knowledge of Stripe and stay up to date on our latest launches.
• Create and own ongoing touch points that support and enable Stripe Community Builders at scale such as newsletters or virtual events.
• Empower and support Stripe employees to participate in Community events and represent Stripe.

• You have experience creating enablement or educational content and resources.
• You have a background in or are comfortable communicating about more technical topics and/or fintech products.
• You have deployed education at scale (audience of 100+) with an end goal of mobilizing an audience to take an intended action.
• You excel at cross- functional collaboration and have worked closely with Product and/or Product Marketing teams.
• You have experience crafting educational materials and content across a variety of mediums and love experimenting with new ways to engage and enable your audience.

• You have experience with or passion for Community Management – even better if you have served in an enablement or content function in a brand’s Community organization.
• You have crafted enablement materials and strategies for an external audience, especially startups and small businesses.

This role is available either in an office or a remote location that is 35 miles (56 km) or more from a Stripe office. Remote work is defined as residing 35 miles or more from one of our offices. You may come into the office for team meetings, on-site events, or meet-ups as needed, but the expectation is that you regularly work from home.

Stripe does not cover relocation costs for remote workers. We encourage you to apply for roles that match the location where you currently live or plan to live.

• Annual US base salary range: $119,300 – $178,900.
• Additional benefits may include equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.