Online Student Liaison, Part-time

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Closing Date:

03/16/2026

Type of Position:

Professional Staff - Project/Program Administration

Workstudy Position:

No

Job Type:

Temporary (Fixed Term)

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

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Department:

Senior Online Liaison Office

Department's Website:

(Use the "Apply for this Job" box below)./

Summary of

Job Duties:

The Online Student Liaison's primary responsibility is to provide ongoing support to the university's current and prospective online students via outreach. This position is responsible for working both independently and in collaboration with other campus units to support student success. This includes working with relevant staff, faculty, and administrators to advocate for students.

The Online Student Liaison Office (OSLO) is open for extended hours, 7am-7pm, Monday-Friday. Individual shifts are scheduled to accommodate these hours. We're currently seeking part-time coverage for evenings. This is not a seasonal position and does not end with the semester. Regular in-person work is expected.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

* High school diploma or equivalent

* At least one year of experience providing direct support to students in a higher education setting or customer service in a related field

Preferred Qualifications:

* Experience providing student or customer support via phone, email, or online chat

* Experience operating in the university student information systems and/or Slate

* Experience working in higher education student support initiatives

* Experience working at the University of Arkansas

* Excellent oral and written communication skills

* Experience working independently to achieve objectives and meet goals

Additional Information:

Graduate students are subject to background checks

Salary Information:

$15.00 per hour

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Nina Reich

HR Coordinator

All application materials must be uploaded to the University of…