ERSEA Specialist

Casa Central's Early Learning Academy provides high-quality, comprehensive early childhood education services for young children, ages birth to five, and their families. A key member of the program's team, the ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) Specialist, is responsible for all elements pertaining to the ERSEA content area of Early/Head Start. The ERSEA Specialist will initiate the enrollment process for pregnant women and children (birth to three) in the EHS program and ensure a successful enrollment process.

This position collaborates with the Director of Family Service and ERSEA Supervisor to ensure the program is fully enrolled and contributes to the overall success of program operations by monitoring participation and conducting recruitment efforts.

• Enroll all EHS Families and pregnant women in the Home-based program.
• Ensures children are enrolled within 30 days of giving by Start Early.
• Travel throughout the city of Chicago to reach families of diverse backgrounds.
• Ensures files and documentation are complete, accurate, and confidentially maintained, in addition to entering and monitoring documentation in the Child Plus system.
• Maintains a flexible schedule to establish a relationship with parents in the EHS home-based programs.
• Collaborates with EHS home visitors and HB Supervisor to ensure services to families are coordinated and communication with families is consistent and ongoing for participation in EHS programs.
• Establishes, develops, and maintains relationships with social services agencies to create partnerships for referrals and recruitment.
• Collaborate with the Family Service team to provide resources to Home-based programs.
• Maintain ERSEA PIR up to date year‑round. Other duties as assigned.

Travel throughout the city of Chicago to reach families of diverse backgrounds to complete enrollment and consent forms. Monitor and support timely, collaborative responses to family attendance/engagement concerns. Engage in quality assurance follow‑up to address and understand why families drop from programming.

Implement the agency mission, philosophy, and core values to direct daily work and decision‑making. Adhere to agency policy and support staff in understanding and following agency policies. Cultivate a professional and respectful work environment. Be actively involved with and knowledgeable about the agency's Performance Quality Improvement (PQI) structure and process.

Participate in bi‑weekly supervision with the Director of Family Services. Attend staff meetings and all‑staff meetings, training/conferences.

Approve timesheet and ensure compliance with agency and funder guidelines, ensuring that daily activities are within the allowable activities approved by the agency support Director of Family Services and ERSEA Supervisor with challenges in the ERSEA. Demonstrate continuous effort to improve operations, decrease turnaround times, and work cooperatively and jointly to provide quality customer service. Attend Early Head Start and other training for updates on ERSEA‑related expectations.

Interpret eligibility guidelines for parents, staff, and stakeholders. Maintain data on Child Plus and child/family files for the HB Early Learning Academy, including completing all relevant reporting and ongoing monitoring activities. Perform additional job‑related duties as needed or assigned.

Engage in Active Supervision strategies to support the safety, well‑being, and appropriate supervision/oversight of children at all times. Act in accordance with the program's Standards of Conduct, building respectful relationships with families, honoring parents/caregivers as their children's first and most important teachers, and maintaining strict child, family, and staff confidentiality at all times. Ensure compliance with all Early/Head Start Program Performance Standards, including as interpreted by Start Early, and with relevant federal, state, city, and accrediting/licensing body regulations and…