School Operations Manager

Job Description

This position is a hybrid position with four days required in the Durham, North Carolina office.

The School Operations Manager performs and/or oversees various aspects of school operations with an emphasis on compliance activity at all levels, internal and external to the K12 organization.

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

Passionate Educators are needed at the Stride K12 partner school, North Carolina Virtual Academy (NCVA). We want you to be a part of our talented team! The mission of North Carolina Virtual Academy (NCVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model.

Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school.

Must reside in North Carolina.

• Develop and manage relationships with partner districts, state, and other education stakeholders.
• Oversee and maintain student records and data; create/implement/document processes that ensure student data validity in K12 and 3rd party databases.
• Act as point-of-contact and manage reporting issues including all local, K12, state, and federal reporting requirements.
• Work with administrative staff to ensure the school follows and meets all audit requirements.
• Manage development of school policies and procedures, e.g. assist with the Company’s efforts nationally to develop policies and procedures, training standards and curriculum enhancements.
• Assist in student recruitment and the planning of school events.
• Oversee communication between the Company, students, families, and districts related to student enrollments, registrations, withdrawals and end-of-year reclamation efforts.
• Supervise and manage office staff and assist with a wide variety of personnel support issues; make daily work assignments and monitor the Enrollment and Registration team’s progress toward goals.

Directly supervises 2-5 Full-Time Equivalents (FTEs). Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Bachelor’s degree in a related field of study AND
• Seven (7) years of relevant professional experience OR
• Equivalent combination of education and experience.
• Ability to clear required background check.

• Great organizational and time management skills
• Proficient MS365; web proficient
• Strong technology skills
• Experience using search engines (internet) for research projects
• Experience using a student information system and/or other type of database
• Strong written and verbal communication skills
• Ability to travel 20% of the time.

• Formal project management experience in fast-paced or start-up environment
• Non-profit / education grants management experience
• Experience with managing online learning

Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s…