Family Engagement Coordinator, Alpha

NOTE:

This is a hybrid role requiring in-person presence in San Francisco, Santa Barbara, or NYC.

Alpha School is transforming the future of education. By combining AI-driven learning with mastery-based progression and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.

In this position, you will guide each family's experience from initial inquiry through enrollment, ensuring that every touchpoint embodies Alpha's precision, care, and academic excellence. You will manage day-to-day correspondence, organize impactful admissions events, and ensure applicant data remains accurate to support sound decision‑making.

If you excel in mission-focused, high‑velocity settings—where attention to detail, responsiveness, and operational excellence directly influence family experience and enrollment success—this hybrid role provides both flexibility through remote work and meaningful in‑person involvement at admissions events.

• Manage and respond to the admissions inbox, delivering prompt, considerate, and polished communication with prospective families (both virtually and face‑to‑face).
• Handle and monitor digital admissions documentation with rigorous accuracy.
• Attend all admissions events, including information sessions, shadow days, and community gatherings, both in‑person and online.
• Work directly with Lead Guides to arrange student shadow day schedules.
• Maintain precise and current admissions records, systems, and follow‑up processes.

• Create admissions strategy or render final admissions decisions.
• Fulfill a purely administrative role without direct family engagement.
• Work within a slow‑moving, heavily bureaucratic structure.
• Concentrate solely on building relationships without robust execution and follow‑through.

This role ensures that a frictionless, high‑conversion admissions process fuels robust enrollment and family satisfaction across all Alpha campuses.

• Experience in education, teaching, admissions, enrollment management, or a comparable field.
• 2+ years of client‑facing experience in admissions, enrollment, events, or similar roles.
• Proven administrative and organizational capabilities; you are dependable and meticulous.
• High attention to detail and demonstrated ability to maintain precise applicant records or CRM data.
• Comfortable managing remote work alongside in‑person campus duties.
• Able to adapt swiftly and succeed in a fast‑paced, mission‑driven setting.
• Authorized to work in the US and able to work on‑site in either San Francisco, CA;
  Santa Barbara, CA; or NYC, NY.

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands‑on, passion‑driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

This is a full‑time (40 hours per week), long‑term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult  for more details on this topic.