Advanced Specialist, Faculty Advisor: MyLab – Sciences

Description

The Faculty Advisor for Sciences is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They strategically identify and partner with course-level administrators, acting as a pedagogical and subject‑matter expert on aligning Pearson digital products with instructors’ learning objectives and student outcomes. The role requires expertise in teaching Physics at the college or university level.

The Faculty Advisor has expert‑level knowledge of Pearson digital implementation models related to their field and applies those skills across Sciences disciplines. They investigate and respond to questions with tailored solutions, develop milestone tracking, and use rubrics and reporting templates to facilitate internal and external discussions. The Advisor collaborates with cross‑functional teams to provide insights from an instructor perspective.

Key responsibilities include equipping faculty at pre‑identified accounts with skills and information to maximize Pearson digital products each term, facilitating face‑to‑face and virtual trainings or workshops, and creating implementation‑specific tutorials or videos.

• Partner with course-level administrators to advise on the integration of Pearson digital products supporting teaching and learning goals.
• Consult on digital assessment, grading, and reporting strategies and best practices for Mastering courseware.
• Consult with customers on modifying or creating content.
• Create department‑specific training resources such as videos, guides, and live or recorded webinars as needed.
• Collaborate with Product teams to advise on development of new platforms, tools, and features.
• Partner with Sales in campaigns, calls, meetings, demonstrations, and other sales enablement initiatives.
• Use success metrics and reporting structures to provide written documentation to customers and internal stakeholders.
• Travel for face‑to‑face training, implementation workshops, conferences, and internal meetings.

• Master’s degree in Physics (required).
• At least 5 years of teaching experience at the collegiate level (required).
• Power‑user experience with Pearson Mastering (preferred).
• Experience across multiple Sciences fields; additional experience with Engineering, Geosciences, or Biology is a plus.
• Online teaching experience (preferred).
• LMS experience (preferred).
• Experience with Copilot and other Generative AI tools (plus).
• Ability to engage with international customers across time zones (plus).
• Experience presenting at conferences, department meetings, and events.
• College teaching award(s) (high achievement).

Primary

Location:

US-RE-Remote

Work Locations: US-Remote Remote

Job Title: Faculty Advisor (Customer Success)

Organization: North America

Employee Status: Full-Time

Job Type: Standard

Shift: Day Job

Schedule: 40 hours per week; flexibility to accommodate teaching schedule may be possible

Salary: $68, annually

This position is eligible for Pearson’s annual incentive program. Benefits information can be found here.

Applications will be accepted through March 15, 2026
. This window may be extended depending on business needs.

• Initial interview with Human Resources Recruitment.
• Interview with a panel of Faculty Advisory Services Manager, Product Marketing Specialist, Product Management Specialist, and/or Product Management Director.
• Work Sample Project:
  Brief video to train on an aspect of Mastering and video to promote a feature of Mastering.
• Second interview with Faculty Advisory Services Manager, Faculty Advisors, and/or Product Marketing Specialist if necessary.

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit, and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing Talent Experie

Job Family: GO TO MARKET

Schedule:

Workplace Type: Remote

Req : 21588