Student Services Coordinator - Lead

The Student Services Coordinator Lead serves as a primary point of contact for the Office of Student Services and plays a central role in shaping the student experience. This position supports students and artist-faculty from major conservatories and orchestras. Working within an office responsible for every aspect of the student experience, the Student Services Coordinator Lead reports to the Assistant Dean of Enrollment and Student Programming and supports all year-round Student Services staff, including the Assistant Dean of Admissions and Student Life and the Vice President and Dean of Students.

Hours are varied and will include evening and weekend commitments. The position begins May 1 with part-time remote work and transitions to full-time, on-site work beginning June 10.

Responsibilties

• Lead student arrival preparation and Welcome Week support, ensuring a smooth and welcoming transition for all incoming students.
• Provide comprehensive international student support, including visa document collection and tracking, J-1 timecard review, and coordination of final evaluations.
• Oversee volunteer coordination and logistics, including airport volunteers, transportation support, bus and luggage services, and serve as an on-site presence at the Aspen airport to welcome students and ensure smooth arrivals.
• Support student billing and account procedures, assisting with payment plans, refunds, reimbursements, and student payroll inquiries.
• Assist with scholarship program coordination, including donor thank-you letter tracking, scholarship lunches, and special scholarship-related events.
• Compile and produce the weekly Soundings student newsletter, gathering content, drafting copy, and designing the final layout.
• Support classes and performances for select small programs, such as the Center for Orchestral Leadership, American Brass Quintet Seminar @Aspen, and Classical Guitar.
• Oversee core office functions-including daily administrative workflows, appointment scheduling, form collection, database updates, and student communications.
• Serve as a primary point of contact for the Office of Student Services, fielding questions from students, artist-faculty, staff, and community members with professionalism and care.
• Through these and other responsibilities, The Student Services Coordinator Lead will gain hands-on experience with Slate Technolutions, the leading Higher Ed CRM platform, and Arts Vision, a top artistic management software used across the industry.

Requirements

• Excellent interpersonal, oral and written communication skills, including the ability to interact effectively and professionally with varied constituencies (artist-faculty, guest artists, students, and colleagues)
• Highly organized and able to maintain poise
• A background in classical music and/or production is preferred, as well as experience with Microsoft Office and data entry
• Experience with admissions software is a plus

Dates

June 10, 2026-August 26, 2026

This position is eligible for a pre-season, part- remote, hourly contract beginning in May.

Compensation

Pre-season remote: $15.16/hour

Season: $13.50/hour plus housing provided by AMFS (valued at a minimum of $5.16/hour depending on location.) Overtime $22.74/hour

OR

$22.00/hour if you provide your own housing. Overtime $33.00/hour.

The overall non-local compensation for this position, including hourly pay ($13.50/hour) and housing ($5.16/hour), exceeds the 2026 Colorado minimum wage of $15.16.

Benefits include AMFS season pass and paid sick time.

Application Procedure

Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please.

Hiring Timeline
Application review will begin in January. Applicants who submit materials before February 1 will be given priority in the review process. Interviews are anticipated to begin after February
1. Application to remain open until the position is filled.

Statement on Culture, Excellence, and Access

The AMFS is dedicated to fostering a welcoming community where every individual, regardless of background or identity, feels valued and respected. We believe that an accessible environment enriches our work, encourages innovation, and drives excellence. We are committed to continuously advancing these efforts, regularly assessing and improving our policies and practices-and remain focused on creating lasting change both within our organization and the broader classical music industry.

The AMFS does not discriminate in employment opportunities or practices based on age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.