Manager, Operations

Working Title Senior Manager for Scholarship Eligibility & Analysis

Career Progression Track: G

FLSA Code:
Administrative

Patient Sensitive Job Code:
No

Standard Hours per Week: 40

Full Time or Part Time:
Full Time

Shift: Day

Work Schedule

Summary:

Monday thru Friday; 8:00 – 5:00 with some weekend and evening work as necessary. Can be remote anywhere in US.

VP Area:
Academic Affairs

Department: –

Location:

Other – City: –

Type of Recruitment:
External Posting

Pay Rate Range: $90,000 - $104,500

Closing Date: 05/27/2026

Position leads comprehensive management and analyses to ensure scholarships are accessible, available, compliant, and well‑managed. Evaluates and analyzes information and data for trends and projections, and prepares reports to support effective and sustainable scholarship programs. Designs, implements, and refines monitoring mechanisms that support effective scholarship administration and student services, including development and delivery of training and policies. Ensures compliance with applicable statutes, regulations, and policies (federal, state, institutional, and external).

Remains current regarding regulations, policies, and procedures affecting scholarships and financial aid, and conducts work fairly, equitably, and inclusively.

• Designs, implements, and refines mechanisms to calculate accurate scholarship eligibility amounts in a timely and compliant manner; includes mechanisms to track cohort participation and ensure renewal eligibility.
• Serves as key campus partner and colleague in the comprehensive development and administration of institutional scholarships.
• Completes multiple complex analyses and develops reports used to monitor and assure service and processing benchmarks, as well as accuracy of eligibility and payments; includes assessments of expenditures and projections, as well as outcomes.
• Helps ensure timely, accurate, and complete information is available and disseminated to students, parents, and colleagues.
• Determines eligibility for scholarships and financial aid and determines types and amounts to be awarded in accordance with established federal and university standards and guidelines.
• Professionally addresses and works toward resolution of complex or novel situations encountered.
• Actively aids in the office’s professional delivery of services, including maintenance of data/information security, privacy, and confidentiality.
• Serves as subject matter expert and is proactive in advancing processing, service, and eligibility monitoring.

• Designs, implements, and refines mechanisms to calculate accurate scholarship eligibility amounts in a timely and compliant manner; includes mechanisms to track cohort participation and ensure renewal eligibility.
• Serves as key campus partner and colleague in the comprehensive development and administration of institutional scholarships.
• Completes multiple complex analyses and develops reports used to monitor and assure service and processing benchmarks, as well as accuracy of eligibility and payments; includes assessments of expenditures and projections, as well as outcomes.
• Helps ensure timely, accurate, and complete information is available and disseminated to students, parents, and colleagues.
• Determines eligibility for scholarships and financial aid and determines types and amounts to be awarded in accordance with established federal and university standards and guidelines.
• Professionally addresses and works toward resolution of complex or novel situations encountered.
• Actively aids in the office’s professional delivery of services, including maintenance of data/information security, privacy, and confidentiality.
• Serves as subject matter expert and is proactive in advancing processing, service, and eligibility monitoring.

• Effectively determines and conveys student and program eligibility requirements, particularly pertaining to resolving student/parent inquiries for assistance; ensures appropriate level of investigation to aid in thorough, accurate, and timely responses.
• Helps ensure policies and procedures (including rights and responsibilities) are…