Federal Study Counselor - Office of Financial Aid and Scholarships - UTK

Federal Work-Study Counselor

Minimum starting salary for this position is $45,000. Final compensation will be determined based on the candidate’s qualifications and experience.

• Bachelor’s degree or an equivalent combination of Associate degree and 1 year counseling students and families on financial aid programs and eligibility.

• Excellent oral and communication skills.
• Ability to write clear, concise letters using effective writing skills.
• Sensitive to cultural diversity and ability to communicate and interact with people of all ages and diverse backgrounds.
• Proven ability to work effectively as a team member.
• Ability to analyze and interpret data and make decisions.
• Ability to work independently and under time constraints.
• Knowledge of MS Office products or similar.

• Experience with Banner, JobX/Timesheet
  
  X, or similar student employment and financial aid systems.
• Experience working with payroll, HR, or student employment operations in higher education.
• Demonstrated experience counseling college or university students with financial aid.

• Knowledge of federal and state financial aid regulations and governmental agency guidelines including but not limited to the Title IV regulations, particularly Campus-Based programs (FWS and SEOG).

• Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days.
• Flexible work arrangements, offering a hybrid schedule to most team members.
• Education benefits for employees and their dependents at UT System campuses.
• Retirement and deferred compensation plans, including 401(k), 403(b), etc.
• Comprehensive medical, dental, and vision insurance plans.
• Employee discounts to attractions, services, and goods.

This is an on-campus position with some hybrid/remote work schedule flexibility.

For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.

The Federal Work-Study (FWS) Counselor is a student-facing financial aid professional responsible for counseling students on Federal Work-Study (FWS) and Supplemental Educational Opportunity Grant (SEOG) eligibility, awarding, and employment options as part of a comprehensive financial aid package. This role focuses on proactive student engagement, need-based awarding decisions, and counseling students on the strategic use of FWS as an alternative to borrowing.

The FWS Counselor works collaboratively with the Campus-Based Coordinator and Campus-Based Specialists to ensure awards, employment, and payroll are accurate, compliant, and aligned with federal regulations.

Apply today and join the Tennessee Volunteer community!