Academic Advisor

Job Summary

CCAS seeks individuals who are interested in working with undecided and exploring students and demonstrate the ability to:

• Foster and promote a welcoming environment and a community of belonging
• Work effectively with a diverse community of students and staff
• Share complex information in a clear and organized manner in both verbal and written forms
• Connect well with others (students & families, faculty, staff)
• Work effectively and collaborate as a member of a team

This position will perform the following tasks:

• Assists with training and mentoring of professional and student staff members
• Develops and maintains firm knowledge of academic degrees, majors, certificates and policies; campus support offices such as career advising, health services, financial aid, disability support services, academic and learning support.
• Engages in learning about the lived experiences of range of marginalized populations
• Leads or serves on CCAS and campus-wide committees and project teams, such as SOAR, Proactive Advising, Orientation

This position is full-time, 100%. Ongoing/Renewable.

A remote work agreement will be supported after a period of onboarding. Remote work availability is provided as business needs allow, on average one day a week.

• Participates in and supports broad advising operations of undeclared and exploring students within CCAS such as SOAR, staffing front desk on-call, serving as a member or lead of a residence hall team, and staffing other satellite locations
• Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources
• Implements academic advising events such as workshops, panel discussions, and guest speakers
• Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
• Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
• Proactively engages students as needed
• Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
• Receives, processes, and responds to academic inquiries according to established policies and procedures

Division for Teaching and Learning, Office of Academic and Career Success (OACS), Cross-College Advising Service (CCAS)

Cross-College Advising Service (CCAS) is a university-wide academic advising service and is the assigned advising unit for undecided/exploring students who seek guidance about their major and career plans. The office primarily serves first- and second-year students. CCAS also advises exploring transfer students and is an important resource for any student who may be considering a change in major or is in transition from one UW-Madison school or college to another.

CCAS advises students who are exploring interests across all majors on campus and serve students in several residence hall offices and other locations. CCAS is a large team of professional academic advisors who value professional growth and the continued development of CCAS as a team. In addition, CCAS employs and mentors a staff of 25-30 student peer advisors each summer and academic year.

CCAS is a team-oriented workplace that taps into the energy, strengths, and interests of each staff member to fulfill vital office needs and duties, such as supervising and training student peer advisors, leading or serving on office committees, planning professional development, managing assessment, and coordinating orientation events for incoming students. As such, this position may require some weekend and evening work.

You can learn more about CCAS c.edu.

This position reports to an Academic Advising Assistant Director within CCAS. CCAS is a subunit within the Office of Academic and Career Success which is housed within the Division for Teaching and Learning (DTL). DTL also includes the Center for Teaching, Learning, and Mentoring (CTLM), High Impact Practice Programs (HIPS), Indigenous Education/Our Shared Future, the Morgridge Center for Public Service, the Rebecca M.

Blank Center for Campus History (CCH), Student Engagement and Scholarship Programs (SESP), the Student Learning Assessment (SLA) office, Testing and Evaluation Services, and the Wisconsin Institute for Science Education and Community Engagement (WISCIENCE).

The starting salary for the position is $50,000 (but is negotiable based on experience and qualifications).

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings…