Academic Operations Specialist

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in‑person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range $21.39 - $27.78

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

S4

Non‑exempt

Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Full‑time

Not Applicable

The Academic Operations Specialist is the main, executive‑level administrator for three Associate Deans. They organize and lead room reservations for select captive spaces for the Maxwell School. Finally, this position manages curriculum and assessment processes, and supports the school’s signature MAX Courses, including course scheduling and enrollment.

• Bachelor’s Degree or a combination of 2-3 years of relatable experience.
• Experience in Higher Education preferred.
• High level administrative experience preferred.

• Excellent customer service skills including the ability to respond in a prompt, knowledgeable and respectful manner.
• Demonstrated attention to detail and program‑solving skills.
• Experience with the Microsoft Office suite and emerging technologies
• Strong interpersonal and communication skills.

• Administrator for Maxwell Dean’s Office Associate Deans:
  Executive‑level administrator, responsibilities encompass.
• Committee Meeting Coordination:
  Effectively coordinating meetings of school leadership and academic committees, including setting the agendas, and the capture, distribution, and archiving of minutes and meeting materials.
• Document Production:
  Assisting in the production of letters and reports, including drafting agendas, memos, and brief reports for refinement and finalization by the Associate Deans.
• Prepare monthly newsletters in support of faculty research and community engagement.
• Proofreading:
  Ensuring the accuracy and professionalism of documents through meticulous proofreading.
• Event Planning:
  Planning and executing orders for senior‑level meetings, conferences, and luncheons.
• Curriculum Coordinator:
  This position plays a crucial role in working with offices across the university to support academics and curriculum for the Maxwell School.
• Curriculum Assistance:
  Be the point of contact for all curriculum matters and support processes related to curriculum including coordination of graduate curriculum proposals, course catalog updates, and curriculum processes, systems and training of Maxwell staff on those systems.
• Support departmental and school assessment of degree programs.
• Academic Integrity:
  Function as Maxwell Graduate Academic Integrity Contract on behalf of the Academic Integrity Office.
• MAX Course Support:
  Provide administrative support for the McClure Professor and the school’s signature MAX Courses, MAX 123, 132, and MAX 201. Key responsibilities include handle course scheduling, room requests, and student enrollment support.
• Instructor Hiring:
  Facilitate instructor hiring process each semester, encompassing PTI and TA contracts.
• Graduate Bay Maintenance:
  Maintaining the graduate bay, overseeing TA office hours and space. This position will also oversee scheduling and enrollment for any MAX‑prefixed courses.
• Maxwell Room Reservation Management:
  Manage Maxwell captured spaces and develop and implement policies around their use.
• Coordinate with the relevant…