Program Director - CDL

Overview

Reporting to the Area Manager/Regional Program Director, the CDL Program Director is responsible for providing leadership for the CDL Program. The CDL Program Director provides subject matter expertise and actively participates in curriculum development, revision, and implementation. As the subject matter expert in a program, the CDL Program Director provides product knowledge training to the Account management group, utilizing materials generated via the centralized curriculum development process.

This position engages with potential students and actively participates in new student orientation. The CDL Program Director is responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers within the program(s) of study. The Director convenes meetings with faculty on a regular basis, monitors and supports the student population, and plays an active role in student advising, including advising during the provisional period, addressing student complaints, answering career-oriented questions, and consulting with students whose engagement or academic progress is in question.

The Director analyzes student population data with faculty and staff to identify at‑risk students, identifies barriers to success, and provides information concerning student services. Finally, the CDL Program Director is responsible for continuous program improvement, development and maintenance of the campus effectiveness plan, and data collection for program performance analysis.

Job Summary

Reporting to the Area Manager/Regional Program Director, the CDL Program Director is responsible for providing leadership for the CDL Program. The Director provides subject matter expertise and actively participates in curriculum development, revision, and implementation. The Director provides product knowledge training to the Account management group, utilizing materials generated via the centralized curriculum development process. The position engages with Account management staff when asked to engage with potential students and actively participates in new student orientation.

The Director is responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers within the program(s) of study. The Director convenes meetings with faculty on a regular basis. The Director monitors and supports the student population within the program. The Director plays an active role in student advising, including advising during the provisional period, meeting with students who initiate a complaint, advising students with career-oriented questions, and consulting with students whose engagement and/or academic progress is in question.

The Director analyzes student population data, working with faculty and staff to identify students who may be at risk, and contacting students to identify barriers to success and to provide support and information concerning student services. Finally, the Director is responsible for continuous improvement of the program, development and maintenance of the campus effectiveness plan, and data collection for analyzing program performance.

• Supplements Driver Trainer advising for students receiving failing assessments.
• Provides academic advising as needed to students. Provides referrals to outside resources when counseling needs go beyond the scope of the school. Provides or arranges for student tutoring when needed.
• Leads student retention initiatives for students in the program who experience barriers to success.
• Maintains regular contact with all students within the program area and responds to their questions and/or concerns in a timely manner. Posts office hours for students.
• Refers students to appropriate staff for non-academic problem resolution.
• Contacts students who miss days from class or whose absence during the week results in more than four absences during the course.
• Maintains records of interactions and correspondence with students (i.e. phone calls, emails, mail).
• Monitors contact, and results of contact, from Driver Trainers to students in assigned program area(s). Makes calls weekly to students who were not called or could not be reached; did not return as promised; or did not offer plans to return by a specific date. Offers appropriate academic advice and demonstrates genuine interest in students.
• Identifies students needing tutoring.

• Serves as a subject matter expert regarding academic curriculum for the program area.
• Actively participates in the curriculum development/revision process led by the Home Office Executive team.
• Provides leadership in the implementation of new and revised curriculum.
• Provides input into creating the master schedule regarding course sequencing, offerings, room assignments, and Driver Trainer teaching assignments.

• Assists the Area Manager/Regional Program Director in the recruitment,…