Program Director - CDL Dallas Fort Worth TX

Overview

Reporting to the Director of Education, the CDL Program Director is responsible for providing leadership for the CDL Program. The Program Director provides subject matter expertise and participates in curriculum development, revision, and implementation. As the subject matter expert, the Program Director provides product knowledge training to campus leadership and Admissions team, utilizing materials generated via the centralized curriculum development process.

This position is responsive to campus leadership and Admissions when engaging with potential students and actively participates in new student orientation. The Program Director hires, assigns, orients, develops, evaluates, and recognizes Driver Trainers within the programs of study. The Director convenes regular faculty meetings, monitors and supports the student population, and plays an active role in the student advising process, including advising during provisional periods, addressing student complaints, handling career-oriented questions, and consulting with students whose engagement or academic progress is in question.

The Director analyzes student population data with faculty and staff to identify at-risk students, contacts students to identify barriers to success, and provides information concerning student services. The Director is responsible for continuous program improvement, development and maintenance of the campus effectiveness plan, and data collection for analyzing program performance.

Note: This is a sanitized version of the original job description as provided.

• Supplements Driver Trainer advising for students receiving failing assessments.

• Provides academic advising/counseling as needed to students. Provides referrals to outside resources when counseling needs go beyond the scope of the school. Provides or arranges for student tutoring when needed.

• Leads student retention initiatives for students in the program who experience barriers to success.

• Maintains regular contact with all students within the program area and responds to their questions and/or concerns in a timely manner. Posts office hours for students.

• Refers students to appropriate staff for non-academic problem resolution.

• Contacts students who miss days from class or whose absence during the week results in more than four absences during the course.

• Maintains records of interactions and correspondence with students (i.e. phone calls, emails, mail).

• Monitors contact, and results of contact, from Driver Trainers to students in assigned program area(s). Makes calls weekly to students who (a) were not called or could not be reached; (b) did not return as promised; or (c) did not offer plans to return by a specific date. Offers appropriate academic advice and demonstrates genuine interest in students.

• Identifies students needing tutoring.

• Serves as a subject matter expert regarding academic curriculum for the program area.

• Actively participates in the curriculum development/revision process led by the Home Office Executive team.

• Provides leadership in the implementation of new and revised curriculum.

• Provides input into creating the master schedule regarding course sequencing, offerings, room assignments, and Driver Trainer teaching assignments.

• Assists the Company/Regional Program Director in the recruitment, interviewing, and hiring of faculty for the program of study.

• Orients, monitors, supervises, mentors, and assists new Driver Trainers.

• Ensures that all program area Driver Trainers adhere to required administrative and classroom delivery duties and requirements as outlined in the job description for CDL Driver Driver Trainer.

• Ensures completeness of faculty files and documentation of official transcripts, professional development, observations, and performance reviews.

• Provides leadership and supports all Driver Trainers and supervises their instructional and program needs.

• Observes classes within the program area and coaches Driver Trainers to continually improve instructional…