Manager, Education, Training & Online Programs

At the American Public Power Association (APPA), we serve as the voice of not-for-profit, community-owned utilities that power 2,000 towns and cities nationwide. We represent public power before the federal government to protect the interests of the more than 54 million people that public power utilities serve, and the 96,000 people they employ. We advocate and advise on electricity policy, technology, trends, training, and operations.

Help us continue to achieve our mission for our members and the communities they serve!

At APPA, we strive to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and feels valued.

We have an exciting opportunity for a Manager, Education, Training & Online Programs that plays a key role in developing, planning, managing, and executing the APPA Academy's virtual and on-demand events from start to finish. The position also supports continuous improvements across the Academy portfolio by elevating instructional quality, enhancing learner engagement, strengthening operational processes, and identifying new topics and formats.

The Education Manager collaborates with the Education, Training & Events team to ensure high-quality member experiences across all learning formats.

This is a hybrid position which requires the incumbent to reside in the Washington, DC metropolitan area and come into the office a minimum of two to three days each week (with Tuesdays being a mandatory day).

• Virtual and On-demand Delivery:
  Manage the administration and delivery of virtual events and the development of on-demand courses, including event planning, speaker coordination, logistics, and content assistance.
• Program Planning:
  Develop a robust annual virtual training schedule by establishing a consistent rotation for core offerings and identifying new topics, formats, and improvement opportunities. Support additional APPA Academy events and special projects as needed.
• Learning Design and Engagements:
  Create instructional design documents and engagement strategies that strengthen interactivity, enhance learning outcomes, and foster networking opportunities. Explore new technology integrations and collaboration tools to improve virtual and on-demand training, as well as other events as needed.
• Course Materials:
  Develop and manage key program materials including timed agendas, learning outcomes, speaker bios, presentation templates/slides, handouts, and workbooks; draft web and participant-facing copy as needed.
• Instructor & Participant Communication:
  Oversee instructor communication and planning (speaker agreements, planning calls, tech run-throughs) and coordinate related administrative tasks, including participant support and logistics.
• Execution, Production & Post-Program Wrap-Up:
  Lead all operational aspects of virtual events from start to finish, including moderating live virtual trainings, troubleshooting issues, and editing recordings.
• On-Demand Training:
  Support the creation and maintenance of on-demand learning products by transitioning select recordings into on-demand offerings and assisting with the development of new courses. Monitor feedback and usage trends and recommend improvements.
• Technology, Systems & Create and maintain project management boards and workflows; build events within relevant platforms; develop online evaluations; organize and distribute course materials; and perform database management tasks to support efficient, repeatable processes. Support transition to a new learning management system (LMS) by managing content setup, testing workflows, and assisting staff and instructors with adoption.
• Reporting and analysis: Track and analyze program metrics (attendance, engagement, feedback) to evaluate success, identify improvements, and support accreditation and reporting needs.
• In-Person Programs & Pre-Conference Seminars: Assist the Education & Meetings team with planning and delivery of select in-person learning experiences, including pre-conference seminars and other on-site education components (e.g., speaker support, session materials, run-of-show/timed agendas, evaluation collection, and post-event follow-up). Travel to events as needed.
• Cross-Portfolio Support: Contribute to broader Academy and conference education initiatives by supporting program development, instructional materials, evaluation strategies, and logistical coordination as needed.
• Accreditation Compliance:
  Ensure ongoing compliance with IACET and NASBA requirements by supporting course design and documentation (timed agendas, learning outcomes, credit calculations), maintaining processes/procedures, auditing events, analyzing feedback, and implementing continuous improvement-especially around engagement and participation
• Membership and Education Programs:
  Develop a thorough knowledge and understanding of APPA's membership and education programs.
• Point of Contact:
  Serve as a key point of contact for instructors, members, and vendors.

• Degree from a four-year college…