Administration and Compliance Officer

Location: Earlsfield

Are you a dynamic Administration and Compliance Officer with a passion for supporting learners and assisting with general day-to-day administration within an Academy setting?  Do you have a  passion for working within education establishments and young learners? This is a key role within our Academy supporting with the general operation of the training academy.

The Banham Academy is part of the Banham Group and has been formed to meet the training and development needs of its own employees as well as a growing number of external employers seeking high-quality apprenticeships in the Fire and Security Systems sector. We are directly funded by the ESFA for the delivery of apprenticeships.

Please note, this is not an apprenticeship.

Who are we?

Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.  Most importantly, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our three core values:
Family, Pride and Trust. Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years.

What can you bring to Banham?

We're looking for a self-starter with a desire to both learn and develop whilst working to high standards. You'll need to have strong administrative and organisational skills, with the ability to manage multiple priorities and maintain accurate records in a highly regulated academic environment.

Excellent communication and interpersonal skills is a must if you want to succeed in supporting learners, employers, internal teams and provide clear advice/ guidance in line with our Academy standards. A high level of attention to detail is essential for data input, compliance, and GDPR adherence, alongside confident IT skills for working with databases and digital systems.

The ability to work proactively, meet deadlines, and adapt to changing priorities is key, as is a sound understanding of safeguarding, quality, and apprenticeship compliance requirements.

What will you be doing?

Provide operational support to the Apprenticeship Manager

Answer general enquiries & assist with the smooth running of the training academy

Provide initial advice and guidance to all learners - we are Matrix accredited

Assist with occasional exam bookings/small group invigilation

Ensure learner targets are met and learners remain on track to achieve their FESS Level 3 qualification

Prepare and complete learner progress reviews with learners/employers

Input data for ILR database on PICs

Maintain accurate and timely manual and electronic records in line with GDPR

Stay up to date with mandatory staff training (safeguarding/GDPR etc.)

Maintain stock levels of training materials/stationery

Co-ordinate maintenance of training equipment (e.g. photocopiers, telephones, laptops, computers) and liaise internally/externally if repairs required

Undertake ad-hoc admin tasks (e.g. correspondence to learners/employers, photocopying, printing, file creation/updates, incoming/outgoing post)

Assist with apprenticeship recruitment at careers events

What will you get in return?

You will be entitled to a competitive salary of £30,495 PA and a great range of benefits including:

33 days Annual Leave (includes bank holidays)

Sick pay that increases with length of service

Subsidised Private Medical Cover after completing and passing probationary period

Annual season ticket loan & Banham interest-free loan

Cycle to work & Home & Tech scheme (each up to the value of £2k)

Hybrid working (dependent on location and role - 3 days office based and 2 days working from home)

Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)

Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries

Gym discount of up to 25%
* Auto-enrolment into our pension scheme

Training and…