Healthcare Credential Exam Specialist

This is a remote position

The Healthcare Credential Exam Specialist plays a key role in supporting AAPC’s Exam Development ecosystem. Responsibilities include contributing to the creation and maintenance of certification exams, practice exams, study guides, courses, and related educational materials. This position is also responsible for competency mapping, exam blueprinting, and overseeing beta testing processes to ensure alignment with industry standards and learner needs.

• Develop new exam items that comprehensively assess the knowledge and skills of medical professionals.
• Assist in developing related exam products including practice exams, study guides, courses, and related educational materials.
• Lead and collaborate with subject matter experts, instructional designers, and other team members to create and modify items that align with learning objectives and industry guidelines.
• Conduct technical and final reviews of content and serve as an internal subject matter expert.
• Participate in regular meetings and training sessions to ensure continuous improvement and knowledge-sharing with cohorts.
• Mentor individual Exam Development Committees and Exam Item Authors.
• Create and maintain exam competency mapping and blueprinting of certification exams.
• Stay up to date with developments in the medical administrative field, including evolving coding guidelines, regulatory standards, and industry best practices through ongoing research and professional engagement.
• Validate new items through standard-setting, pilot testing, psychometrics, or other established methods of item validation.
• Coordinate and monitor beta testing of Certification Exams.
• Assist in additional projects and tasks as needed.
• Assist in the selection of and maintain Exam Platform Software.

• Communication – Communicate concisely and clearly – written and verbal.
• Detail Orientation – Demonstrate detail orientation in task completion.
• Problem Solver – Ability to solve problems in collaboration with leadership and peers.

• AAPC CORE Certification required.
• Demonstrated ability to collaborate with technical teams providing them with direction and support.
• Demonstrated ability to collaborate with nontechnical teams for understanding and training.
• Project management capabilities.
• Strong change management and communication skills.
• Proficiency in Microsoft Office Product Suite.

• Experience with Healthcare Revenue Management Industry.
• Experience with Membership Based Training Organizations.
• Preferred proficiency with Project Management software.
• Multiple AAPC credentials.

• AAPC (), the nation’s largest and fastest growing training, certification, and solutions association in healthcare, supporting more than 200,000 members.

DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision‑making and effectively balances autonomy and authority with accountability.

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT | Integrity‑centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.

SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well‑being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.

INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above‑listed items.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above‑listed items.