Dean of Healthcare

Overview

Full‑time Position – Work from Home (WFH). Remote work must be performed while residing in California or New Mexico.

San Diego, CA and Albuquerque, NM

Reports to:

VP of Education

Healthcare

Exempt – Full‑time

The Dean of Education is a member of the management team, responsible for administrative, curriculum, mentoring tasks, and teaching responsibilities. The Dean will handle strategic tasks to advance departmental and company goals.

• Conduct hiring, onboarding, and ongoing training of faculty for assigned programs.
• Develop manage the Healthcare program(s), fostering cohesiveness among instructors and encouraging feedback to improve training programs.
• Mentor new instructors in the Healthcare program(s).
• Plan and evaluate departmental activities.
• Review and follow up on instructor and programmatic surveys and assessments, sharing data with faculty and staff.
• Achieve departmental objectives by managing assigned instructors.
• Recruit, select, orient, coach, and train employees to maintain a motivated, professional team.
• Coach and counsel employees in partnership with HR and the VP of Education.
• Ensure a safe, secure, and ethical work environment.
• Manage timekeeping policies to ensure accurate processing of employee timecards.
• Enforce customer‑service standards, analyze quality issues, and recommend improvements.
• Embody CIAT’s mission, vision, purpose, and values.
• Support and champion departmental goals.

• Graduation and placement rates.
• Program retention rates.
• Certification take‑ and pass rates.
• Accreditation compliance for instruction and quality of education.
• Develop new program metrics as needed.

• Conduct formal and informal classroom observations and plan ongoing faculty development/training.
• Collaborate with the VP of Education to revise programs for quality enhancement and consistency with CIAT’s mission.
• Process timely, accurate performance reviews and conduct timecard reviews.

• Create and apply curriculum that meets academic and industry standards.
• Maintain currency of curriculum, syllabi, textbooks, and Canvas.
• Review training materials and recommend content accuracy and relevance.
• Select and develop instructional materials in line with course objectives.

• Teach live online and asynchronously; provide coverage when needed.
• Hold current certifications in subjects taught, if applicable.
• Plan and organize instruction that maximizes online student learning and engagement.
• Modify instructional methods to meet diverse student needs.
• Use appropriate teaching strategies to communicate subject matter.
• Stay current in subject area through professional development, conferences, workshops, and professional organization involvement.

• Master’s degree preferred;
  Bachelor’s degree required, preferably in Healthcare Management/Administration, Business Administration, Finance, Accounting, Marketing, Entrepreneurship, Human Resources, Organizational Management or related fields.
• 3–4 years of management experience, ideally in higher education.
• At least 2 years of teaching experience.
• Preferred industry certifications:
  National Certified Medical Office Assistant (NCMOA), Certified Medical Administrative Assistant (CMAA), Certified Patient Care Technician (CPCT/A), Certified Clinical Medical Assistant (CCMA), Certified Electronic Health Records Specialist (CEHRS).
• Curriculum development experience required.
• Advanced subject‑matter expertise preferred.
• Canvas experience preferred.
• Ability to work 40+ hours per week as needed.
• Strong work ethic; dedication to quality, timeliness, and confidentiality.
• High ethical standards and professionalism.
• Analytical skills and problem‑resolution abilities.
• Focus on data, metrics, and decision‑making.
• Proficiency with MS Office and learning technologies such as Canvas and Microsoft Teams.
• Adaptability to a rapidly changing environment.
• Detail oriented, research‑savvy, and effective multitasker.
• Collaborative spirit with colleagues, departments, and administration.
• Commitment to an inclusive and supportive…