Student Services Manager Outreach and Recruitment

Overview

Location

Scottsdale, AZ, United States

Posted on

Jan 22, 2026

Job

Location:

Scottsdale Community College

Full/Part Time:
Full Time

Regular/Temporary:
Regular

Salary Range: $68,850.00 - $89,505.00/annually, DOE

Work Schedule:

Monday - Friday, 8am - 5pm; some evenings and weekends may be required
Summer

Hours:

Monday - Thursday, 7am-6pm

Campus Statement:
Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land.

The Student Services Manager is a key leader of the college's Outreach and Recruitment team, responsible for planning, implementing, and managing comprehensive student services and recruitment initiatives. This role oversees all efforts to engage prospective students from initial contact through enrollment and onboarding. This role supports the college s Strategic Enrollment Management (SEM) goals. The manager leads and supervises staff including recruiting, onboarding, evaluating, and supervising the recruitment staff as well as the navigators and call center.

The manager ensures excellent customer service, communication strategies, and recruitment programs. Responsibilities include CRM systems management, data-driven outreach, reporting to support enrollment growth and student success, campus tours, onboarding events, and community outreach. The position also represents the college at major events and participates in strategic planning and committee work to advance institutional goals. A physical presence on campus is required with possible partial remote work depending on business needs.

Bachelor s Degree from a regionally accredited institution in education, sociology, business administration or related field and five years of progressively responsible student services or related experience including administration of policies and procedures, program oversight and two years is supervisory experience; OR an equivalent combination of degree and directly related full-time work experience.

A. Master s Degree in a related field
B. Two or more years in a Student Recruitment Office
C.

Experience with SEM collaboration across cross-functional teams
D.

Experience with a CRM or recruitment/retention system
E. Experience managing a department with direct supervision
F. Experience developing recruitment/retention plans in a community college setting
G.

Experience with call centers and campaigns
H. MCCCD experience within the previous two years

• Travel to campus during the interview/selection process at candidate s expense.
• May be required to travel to other MCCCD locations.
• Evenings and weekends may be required.
• Prolonged periods of sitting and computer use.
• May lift or carry up to 25 lbs.
• Physical presence on campus with possible partial remote work depending on business needs.

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of application. Additional materials will not be accepted after the posting closes. Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information: demonstrate how prior experience meets qualifications; indicate whether former/current employment is Full-Time or Part-Time (including adjunct or hours); provide employment history in a month/year format with job title and duties; provide three professional references.

Applicants who currently work for MCCCD campuses should use the HCM Employee Self Service page. For instructions, visit the Internal Applicants Quick Reference Guide. Scottsdale Community College does not provide visa sponsorship at this time.

Apply on or before February 1, 2026 to be considered.

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