Epic Training Supervisor

Description

Our client is seeking an experienced Epic training leader and instructional design expert to modernize and elevate their Epic & IT training program. This role will supervise a team of 9 training specialists who deliver Epic and Workday-based training across clinical, ambulatory, and operational areas. You will lead a major transformation effort, redesigning how training is delivered, improving curriculum quality, incorporating clinical workflows, and preparing for multiple Epic module implementations.

This is a highly visible role within the Health Informatics division and will partner closely with Clinical Education, Operational Leaders, and IT leadership.

• Supervise, mentor, and develop a team of Epic/IT Trainers, providing ongoing coaching and performance management.
• Evaluate team skill sets and recommend changes to optimize resource alignment.
• Maintain strong communication channels, lead team meetings, and set performance expectations.
  Training Program Modernization
• Redesign initial and ongoing training models for providers, nurses, ambulatory staff, and Community Connect partners.
• Introduce more interactive, asynchronous, and workflow-based learning leveraging tools such as Articulate and Camtasia.
• Ensure training materials and course content stay accurate, updated, and aligned to organizational standards and foundation build.
  Epic & Workday Training Delivery
• Oversee Epic curriculum development, delivery, test-outs, and upgrade training.
• Support Workday-based course registration and learning workflows for internal and external learners.
• Participate in training evaluations and observe training sessions to assess quality and identify improvements.
  Project & Change Management
• Support the launches of multiple Epic modules (Beaker, Cupid, Research, Gallery, Willow Ambulatory, Lumens, etc.).
• Coordinate training readiness for upgrades, go-lives, and new Community Connect affiliates.
• Lead change management efforts to shift training culture and adopt new best practices.
  Cross-Functional Collaboration
• Partner with Clinical Education, operations, informatics, and project teams to incorporate workflows and clinical best practices into training curriculums.
• Participate in Epic and Workday work groups and liaise with stakeholders (e.g., analysts, operational departments).

• Articulate 360
• Camtasia
• Workday Learning modules
• Creation of e-learning, videos, workflows, and assessments
• Experience with upcoming modules is a major plus:
• Beaker
• Cupid
• Lumens
• Willow Ambulatory
• Research
• Behavioral Health
• Gallery

This is a Contract to Hire position based out of Sioux Falls, SD.

The pay range for this position is $75.00 – $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jan 28, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.