Manager of Programs and Learning Technology, My Own Business Institute; MOBI

Position Title: Manager of Programs and Learning Technology, My Own Business Institute (MOBI)

Position Type: Regular

Hiring Range: $37.31 - $44.79 per hour;
Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency: Hourly

Leads MOBI's efforts to ensure curriculum and courses are delivered efficiently and effectively to MOBI's partners and students. Responsible for course content, student enrollment, certification, MOBI's Learning Management System (LMS), and providing high-quality technical assistance to students and partners.

The Manager supports the Senior Director by identifying new innovative technologies and modes of delivery for the MOBI curriculum, providing excellent technical assistance to MOBI's students, staff, and partners, tracking and reporting on learning system performance, and ensuring online course delivery meets all national and international standards related to privacy and accessibility.

Reporting to MOBI's Sr. Director of Institute Relations and Program Development, the manager is responsible for assisting all aspects of MOBI program development including but not limited to LMS management and operations and partnership development and relationships.

• Manage and maintain content on MOBI LMS
• Manage enrollment and certification of unaffiliated students
• Manage enrollments and certification of partners' students
• Manage customized content for partners
• Manage course annual reset

• Monitors, maintains, improves MOBI's learning management system (LMS)
• Creates new modes of delivery of training and education

• Implements custom courses on behalf of partners
• Manages technical assistance and service to partners
• Monitor and reports on partnership performance

• Identifying opportunities for new learning technologies and modes of delivery
• Providing excellent technical assistance to students, staff, and partners
• Tracking and reporting on performance related to enrollment and certification
• Ensuring online curriculum delivery meets national and international standards

• Work with and for MOBI leadership team on collaborative projects.
• Support the Executive Director as needed.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

• An appropriate level of understanding of the importance of building strong internal and external relationships.
• Experience with Learning Management Systems, Moodle preferred.
• Interpersonal skills needed to work with individuals with a variety of skills and backgrounds.
• Strong customer service orientation.
• Strong communication skills (spelling, grammar, oral and written communication).
• Professional and service-oriented in approach to all constituents.
• Commitment to MOBI and working knowledge of best practices preferred.

• Ability to work with websites and LMS systems (Moodle experience preferred).
• Program management.
• Stakeholder communications, negotiations, and problem-solving.
• Aligning deliverables with program outcomes.
• Strong technical skills including G-suite tools, Microsoft Access, Microsoft Word, Microsoft Excel, email, and knowledge of social media.
• Identifying and addressing problems and risks.
• Organized and flexible with ability to set priorities.

• Ability to work with confidential information.
• Ability to handle extremely detailed information.
• Ability to multi-task in a fast-paced environment.

• Bachelor's degree required.
• 1- 3 Years of experience.

• Considerable time is spent at a desk using a computer terminal.
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
• May be required to occasionally travel to outside customers, vendors or suppliers.

• Typical office environment and may be required to work from home up to 100% of time.
• Heavy task and project oriented-work.
• May experience frequent interruptions during work hours.

Santa Clara University is registered to do business in the following states:
California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental…