Enrollment Advisor, AU Online

Overview

Job Title: Enrollment Advisor, AU Online

Location: Augusta University

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 292315

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https:// is comprised of 26 institutions of higher education and the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 at https://

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Location

Augusta University – Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912. Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904.

AU Online is looking to fill a direct student engagement position to support our online Marketing and Enrollment functions. Specifically, we seek an Online Enrollment Advisor who will report to the Associate Director of Online Admissions and will serve as a main point of contact for educating and communicating with prospective and applied students to AU Online program offerings. They should be comfortable in creating engaging conversations with prospective students, with the ability to quickly build rapport and qualify prospective students for an AU Online program.

After qualifying a prospective student for a program offered at AU Online, they will continue to build the relationship between the prospective student and AU Online, assisting the student in completing all the required admissions and enrollment steps, up until the student begins their first course. They must exhibit exquisite attention to detail and be able to multitask while engaging students via phone, email, text, and chat.

The duties include, but are not limited to:

• Serve as an enrollment advisor for Augusta University Online, delivering exceptional sales and service to online student prospects, applicants, and newly enrolled individuals across all AU Online programs.
• Act as a brand ambassador for AU Online, representing the university with professionalism and enthusiasm in all interactions with online prospective students.
• Manage a high volume of outbound and inbound calls from prospective online students seeking information or applying to AU Online programs, ensuring an unparalleled experience for each inquiry and application.
• Provide comprehensive guidance to prospective online students on program suitability, admissions criteria, financial aid procedures, transfer protocols, licensure requirements, and military-related matters.
• Conduct proactive outreach campaigns to engage online prospective students through various channels, including phone calls, emails, texts, and chats.
• Utilize effective sales techniques to articulate the value…