Student Advising Program Coordinator

Join our Team at Portland Community College

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. PCC, which is roughly the size of Rhode Island, has four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area. Wherever you're coming from and wherever you're going in life, Portland Community College has the classes and programs to get you there.

Our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

PCC embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.

PCC will ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at pccjobs.

Portland Community College (PCC) is seeking a full-time, permanent New Student Advising Program Coordinator for the Office of New Student Engagement within the Division of Enrollment Management. This position plays a vital leadership role in coordinating new student onboarding and advising initiatives designed to help students successfully transition into college life and begin their academic journey at PCC.

Under the direction of the Director of New Student Engagement, the Program Coordinator supports both the implementation and continuous improvement of new student advising, registration, and onboarding programs. This includes coordinating large-scale new student events, collaborating with internal partners to ensure program alignment, and providing direct support to students during critical enrollment milestones. The Program Coordinator will also lead special projects and initiatives assigned by the Director that strengthen new student success, departmental operations, and institutional equity goals.

This position requires a proactive, collaborative professional who thrives in dynamic environments and can balance program coordination, event management, and direct student support with strategic thinking and attention to detail. The role includes a combination of remote work, on-campus responsibilities, and off-site event coordination, with occasional evenings and weekends as needed to support new student onboarding activities.

See the classification description for additional information: https://(Use the "Apply for this Job" box below)./

• Develops and maintains a college-wide new student communication and engagement plan for academic onboarding that includes direction and guidance for the course placement process, academic program exploration, initial academic/career path decision making, first-term academic planning, first-term registration, and individualized resource referral.
• Develops and maintains content for new student advising sessions and is responsible for college-wide consistency of content and delivery of services.
• Trains professional and peer advisors related to new student advising content and services.
• Collaborates closely with other coordinators, faculty, and managers across multiple departments for the assigned campus/online location to support a seamless new student onboarding experience.
• Delivers group and individual advising services to students. Interacts with students, faculty, staff, and the public, providing information, general assistance, and problem resolution.
• Develops and maintains relevant content/curriculum and service delivery methods/materials for required New Student Advising & Registration sessions; serves as lead advisor for sessions; assesses needs and works with partners to create and support academic onboarding sessions for specific student populations.
• Facilitates small and large group advising sessions; provides individual academic advising services and support through in-person and virtual modalities; maintains strong knowledge of the multiple new student entry points and unique student retention and academic program opportunities and requirements; makes appropriate referrals and connections for student support.
• Coordinates and uses advising and related systems technologies (e.g., Slate, EAB Navigate, Grad Plan, and Banner) to manage new student caseload related to academic onboarding/engagement; oversees automated new student college readiness intake survey and associated resource referral process; supports process for transitioning new…