Records Specialist & VA Certifying Official

Records Specialist & VA Certifying Official

Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.

UNC Asheville’s commitment to increasing and sustaining the diversity of our faculty, staff, and students is reflected in our strategic plan goals of diversity and inclusion, and social sustainability. Women, traditionally under-represented minorities, and people with disabilities are encouraged to apply.

This position has two primary functions; serving as the VA Certifying Official and as a Records Specialist for the Registrar’s office.

As UNC Asheville’s VA Certifying Official, this position certifies veteran students, ensures their compliance and progress toward degree; is responsible for understanding all federal/state rules and regulations as they relate to VA benefits and veteran services and keeps up with new ones as released. The employee in this role serves as the contact for VA benefit and regulation questions. This position requires collaboration with Student Accounts, Financial Aid, and academic advisors.

As a Record Specialist, this position processes forms and requests for the Registrar’s office including major/minor declarations, withdrawal forms, late registration, repeat, personal information updates such as legal name changes, transcript requests, and enrollment and degree verification requests. This position also transfers credit evaluations during peak periods. The Records Specialist & VA Certifying Official assists students as needed via email, phone, and one-on-one meetings.

The employee in this position also has shared responsibility for the management of the office email account. This is often the initial point of contact to the University for various constituents (student, parents, prospective students, alumni, faculty/staff, and the public) and requires a high level of customer service. This position assists in the day‑to‑day functions of the Office of the Registrar and performs other duties as assigned.

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

• Experience with the following programs/software:
  Banner Student, Degree Works, Argos, Excel

• Knowledge of University/Higher Education practices and policies.
• Knowledge of FERPA regulations.

Typical office hours are Monday‑Friday from 8:00am‑5:00pm. Remote work options available. Occasional time on evenings and weekends may be needed to meet the needs of the department.

Recruitment Range $45,000‑$47,000.

Posting Date: 12/19/2025

Closing Date: 01/27/2026

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
• UNC Asheville website
• The Chronicle of Higher Education
• Higher Ed Jobs
• Indeed
• Inside Higher Ed
• Linked In
• HERC
• NC Works Online (formerly Employment Security)
• UNC System website (northcarolina.edu)
• X (formerly Twitter)
• Circa (formerly Local Job Network)
• Other

• Cover Letter
• Resume

• Other Documents

Equal Opportunity / Affirmative Action Employer

UNC Asheville is committed to equality and diversity of experiences for our students, applicants and employees. Qualified individuals are encouraged to apply regardless of socio‑economic status, gender expression, gender and sexual identity, culture, and ideological beliefs. UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.