Peer Learning Support Aide; Remote; Virtual

The Peer Learning Support Aide for the University of Arizona Global Campus (UAGC) is a part‑time student‑employee position reporting to the Sr. Lead Learning Support Specialist. The Peer Learning Support Aide role provides academically successful students an opportunity to gain valuable training and real‑world teaching experience as a general education academic tutor. The training focuses on 1:1 teaching and learning, collaborative learning, valuing individual differences, active communication, and time management.

The role also includes hands‑on experience in usability evaluation, digital content review, and student‑centered design, building skills that are highly transferable to academic and professional settings.

Peer Aides provide timely, positive, and supportive assistance to first‑year UAGC students to help them achieve their academic goals and overcome obstacles. They evaluate learning resources from a student‑user perspective and provide actionable recommendations, serving as part of a community of students supporting students.

• Complete online, asynchronous peer tutor trainings and apply supervisor feedback to future tutoring sessions.
• Work 1:1 with first‑year UAGC students via Zoom, email, or phone to provide positive and supportive, course‑ and assignment‑specific help while effectively applying peer tutoring best practices.
• Remain knowledgeable of applicable course expectations and assignment prompts.
• Keep up‑to‑date records of student interactions and common challenges.
• Attend 1:1 meetings with supervisor as scheduled.
• Ensure timely attendance at all scheduled shifts.
• Practice academic integrity with students.

• Perform usability reviews of Learning Support platforms, including the Library and Writing Center websites, and other student‑facing resources from the perspective of a new or returning student to identify navigation challenges, confusing language, barriers to access, and assess overall usefulness.
• Share concise written summaries and recommendations that highlight opportunities to enhance navigation, clarity, accessibility, and effectiveness of student learning support resources.
• Perform additional projects and duties as assigned.

• Knowledge and experience using Zoom and Microsoft Office 365 programs such as Outlook, Word, and Excel.
• Ability to quickly learn additional software programs and platforms.
• Strong oral and written communication skills with strong knowledge of English grammar, punctuation, mechanics, and language usage skills.
• Excellent problem‑solving, analytical, and customer service skills.
• Strong knowledge of APA style.
• Ability to evaluate online content from a student perspective and communicate observations clearly and constructively.
• Comfort providing feedback on digital resources, webpages, or student support materials.

• Currently enrolled UAGC student in good academic standing.
• Successful completion of first‑year courses GEN 101, GEN 102, GEN 103, GEN 104, and ENG 121 (or equivalent transfer credits) with a minimum grade of B+ in each.
• Able to work 5–10 hours per week.

• CHAMPS mentor experience (current or past).
• Enrolled in an Education program.
• Able to commit to a minimum of 1 year in the role.
• Experience providing peer feedback, mentoring, tutoring, or usability insights in academic or co‑curricular contexts.

Student Applicant Only Role.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work‑life programs. For more information about working at the University of Arizona and relocation services, please visit (Use the "Apply for this Job" box below)..

$16.50–$18.75

Hourly

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The Rate of Pay Field represents the University of Arizona’s good…