Access Services Supervisor, Law Library

Overview

Syracuse University is an equal opportunity employer and federal contractor committed to affirmative action for protected veterans. The university seeks candidates with strong communication skills and cross-cultural abilities to work effectively with diverse groups of colleagues, students, and community members. Women, military veterans, individuals with disabilities, and other traditionally underrepresented groups are encouraged to apply.

Job # 042430

Department Code

Department SU Libraries

Job Title Access Services Supervisor, Law Library

Location Campus

Commitment to On-Campus

Experience:

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based on campus and requires regular in-person presence to support students, collaborate with colleagues, and contribute to our academic environment. Remote work arrangements are limited in accordance with University policy.

Pay Range: $25.00 - $26.65 Per Hour. Pay rates are based on factors including job responsibilities, candidate education/training/experience, university priorities, equity, applicable laws, funding, and market analyses.

Staff Level: S4

FLSA Status:
Non-exempt

Standard University business hours (37.5 hours per week): 8:30am – 5:00pm (academic year); 8:00am – 4:30pm (summer). Hours may vary based on operational needs.

Job Type: Full-time

Unionized Position Code:
Not Applicable

Application Instructions:
In addition to completing an online application, please attach a resume and cover letter.

The Syracuse University Law Library within SU Libraries is seeking an Access Services Supervisor. This position coordinates workflow between departments in the SU College of Law Library. The Access Services Supervisor will:

• Hire, train and evaluate 20-25 Law Library Student Assistants and direct the work of one Library Technician.
• Schedule staff coverage of the Law Library Circulation Desk.
• Provide direct services to Law Library users, answering reference and general questions from students, faculty, and members of the University and Syracuse communities, including evenings and weekends on rotation.
• Resolve patron account issues and exercise independent judgment in meeting the needs of Law Library users.
• Work collaboratively with the Collection Management Supervisor to analyze workflows and propose and implement policy changes and process improvements that impact both Public Services and Technical Services.
• Establish priorities within the Circulation and Technical Services departments for processing gift collections, assign looseleaf filing and other student tasks, and apportion clerical work between departments.
• Make acquisition decisions for the Law Library’s Casual Reading collection and maintain other specialty Law Library collections.

• Bachelor’s Degree or equivalent combination of education and experience.
• Supervisory experience in a public services or customer service environment.
• 1+ year of experience in a public, academic, or special library.
• MS/LIS in progress or a career goal of academic librarianship strongly preferred.

• Strong supervisory and management skills; discernment and judgment in supervising staff and services.
• Technical proficiency with standard computing applications and the ability to learn specialized software.
• Commitment to fostering a strong sense of community among Law Library users, staff, and student assistants.
• Professionalism with the ability to work independently and to interact effectively with colleagues, faculty, staff, students, and the public.
• Excellent verbal and written communication skills; ability to write effectively for multiple Law Library audiences.

Daily Operations (35%)

• Manage the daily operations of the Law Library Circulation Desk, using personnel resources to meet Law Library goals.
• Coordinate staff coverage of the Law Library Circulation Desk between Public and Technical Services.
• Direct the work of staff and student employees to align clerical tasks with Law Library priorities.
• Provide guidance, instruction, and supervision…