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Supervisor, Training & Development

Remote / Online - Candidates ideally in
Calgary, Alberta, D3J, Canada
Listing for: LodgeLink
Full Time, Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • Education / Teaching
    Business Administration
  • Management
    Business Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Supervisor, Training & Development (4524)

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome.

Our Way is to Create a Better Way – this is our challenge, our call to action, our why!

We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!

We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.

Black Diamond Group’s HR & Safety department has a full-time position for Supervisor, Training & Development.

This role is hybrid - in-office with 20% flexibility to work from home.

The Training & Development Supervisor supports the company-wide learning framework that enables safe, consistent, and effective performance across all business units. The role coordinates and delivers training and development programs, maintains training records and systems, and works with leaders and subject matter experts (SMEs) to ensure employees have the skills and knowledge required for their roles.

Responsibilities

1. Learning Coordination & Support

  • Maintain and update a training matrix and curriculum by role, based on requirements provided by Operations and Leadership.
  • Coordinate the review and update cycle for training programs and materials, ensuring outdated content is identified and refreshed in a timely manner.
  • Administer and maintain the learning management system (LMS) or training database, including course setups, enrolments, completions, and reports.
  • Prepare regular reports on training activity and compliance for Operations leaders and Management.
  • Support leadership in implementing learning standards and procedures across all business units.

2. Program Delivery & Materials

  • Conduct basic training needs assessments with leaders and SMEs to clarify training requirements and gaps.
  • Develop and update training materials (manuals, slide decks, job aids, visual aids) that are clear, practical, and suitable for front-line and office staff.
  • Plan, schedule, and deliver training sessions (classroom, virtual, and on-the-job where appropriate).
  • Coordinate and track participation in external training that aligns with company requirements and standards.
  • Administer assessments, quizzes, or skills checks to verify understanding and competence where required.
  • Collect and summarize participant feedback to identify improvements to content, delivery, or logistics.

3. Support to Leaders, SMEs & Culture

  • Work with supervisors, managers, and SMEs to ensure they have the tools, materials, and guidance needed for effective on-the-job training.
  • Provide coaching and support to internal trainers and facilitators on delivery methods, adult learning basics, and use of training materials.
  • Help embed training and learning expectations into day-to-day work by reinforcing procedures, standards, and safe work practices.
  • Support Company initiatives related to onboarding and employee development by coordinating and delivering related training.

4. Project & Vendor Coordination

  • Coordinate training-related projects (e.g., new program rollouts, system implementations, or large-scale training campaigns) under the direction of leadership.
  • Develop basic project plans and timelines for training activities, monitor progress, and update stakeholders regularly.
  • Liaise with external training providers and vendors to schedule courses, manage…
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