Student Success Advisor

JOB OPPORTUNITY

Position Information

$63,506.00 to $72,088.00 per annum, which includes a special allowance of $3,500 per annum. Salary and wage increments will be in accordance with the Collective Agreement.

Students feel at ease around you because of your empathetic and analytical approach. You’re an advocate for students, providing guidance to resources so that students feel supported and equipped for success. When the unexpected strikes, you’re the first to step in and offer support. When the needs of our students are met, you feel fulfilled and look for the next opportunity to make your mark.

If this sounds like you, we need your talents! Apply to the Student Success Advisor position, and join our dedicated and supportive team.

Do what you love. Be good t’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree‑granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work‑life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit‑accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined‑Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes
• Bachelor’s degree in a relevant field from a recognized post‑secondary institution and 4 to 5 years related work experience or a combination of education and experience.
• Minimum of 4 years of direct experience in service‑centred and/or academic centred role evaluating complex student academic and financial issues; a proven ability to provide exceptional service in a fast‑paced environment is required.
• Experience with interpreting, applying and advising on policies and procedures.
• Sound and current knowledge on best practices in enrolment or registrarial services or comparable work experience.
• Ability to provide effective and appropriate guidance and counsel.

This temporary full‑time (35 hours per week) position is available starting January 19, 2026 to July 15, 2026.

• Regular hours of work are Monday‑Friday 8:30 am – 4:30 pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required.
• The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at all Douglas College campuses and off‑site locations.
• Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Required fields are indicated with an asterisk (*).

• How did you first find out about this employment opportunity?
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