Education Coordinator, ICA

Position Information

This is a regular, full-time position, reporting to the Sales Support Manager.

Base pay is anticipated to be between $15.87 and $17.00 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

In this US-based position your location will be remote.

• Multiple health, dental, and vision plans, including medical plans with zero employee premiums
• 401k plan with a company match
• 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
• Paid Time Off
• Comprehensive maternity and fertility/family building benefits
• Paid bonding leave when a new child joins your family
• Access to on-demand mental health resources
• Life and short and long-term disability insurance
• Pre‑tax savings plans
• Paid volunteer time off
• A wide variety of professional development programs, including tuition reimbursement
• Work from home opportunities that foster work/life balance

• Evaluate diagnostic testing to assess new students’ academic readiness and recommend appropriate course selections.
• Guide new students and their families through onboarding and developing comprehensive graduation plans.
• Monitor academic progress using grade reports and other evaluation tools, providing regular updates to students and parents.
• Advise students on academic management, motivation, and engagement strategies as needed.
• Research and implement strategies to enhance student academic experiences.
• Drive student retention efforts by promoting re-enrollment initiatives.
• Manage administrative tasks related to student registration and record maintenance, including document preparation (e.g., transcripts, enrollment reports, official letters).
• Collaborate with school districts to identify and fulfill needs-based services that support student success.
• Develop process improvements and training documentation to enhance operational efficiency.
• Perform additional responsibilities as assigned.

• Bachelor’s degree in education and at least 1-2 years related experience; or an acceptable combination of education and experience.
• Professional and engaging phone presence with strong written and verbal communication skills.
• Ability to assess and understand individual student and family educational needs while balancing a big‑picture perspective with attention to detail.
• Proficient in Microsoft Office applications and adaptable to new technology, demonstrating strong organizational, problem‑solving, and decision‑making abilities while maintaining accurate, well‑organized records.
• Communicate effectively with students, parents, and schools to support academic success.
• Dedicated to providing customer‑focused, student‑centered experience.
• Thrives in a fast‑paced, dynamic online environment, demonstrating flexibility and adaptability.

Diversity and inclusivity strengthen our Imagine Learning team, enrich our lives, and help us design equitable educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year.

Imagine Learning is an Equal Opportunity Employer committed to providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws.

To all recruitment agencies:
Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.