UX Designer

As a UX Designer you will be responsible for the UI/UX design of all client-server applications and web applications. You will partner closely with internal stakeholders to drive the successful creation of compelling, cohesive, and consistent end-to-end experiences across HS1’s Revenue Cycle Management functionality.

This is an interactive role requiring the skills of a team player who can dig into the details of business requirements with sometimes complex technical constraints. You’ll bring knowledge of design best practices, identify research needs in the product roadmap, and actively manage and facilitate communications with stakeholders.

To be successful in this role, you should be comfortable with basic usability principles, user testing, and foundational research methods (like interviews or simple surveys). You’ll also work closely with Product, Engineering, and other partners, so building good relationships and collaborating well across teams is essential.

All submissions should include a link to your portfolio to be considered for this role. Your portfolio should not only show the final mockups but should demonstrate your design process, including artifacts such as workflow diagrams, sketches, wireframes, design iterations, and prototypes.

This role will be remote in the United States with up to 10% as required for business needs.

• Lead the design of user workflows and interfaces, which involves creating prototypes to validate design ideas, as well as detailed design specifications for the finished product
• Understand customer needs, pain points, and preferences to solve complex problems for our customers through comprehensive customer research and interviews
• Partner closely with product managers and engineers throughout the product lifecycle, seeking frequent feedback, and integrating multiple considerations into your work
• Integrate business constraints into design decisions
• Facilitate design thinking initiatives, retrospectives, and critiques
• Scope voice-of-customer research with our clients, analyze insights, shepherd research studies, and provide usability assessments to improve our products.

• 1-3 years of experience designing and delivering B2B software products in a product designer role
• Experience across the entire design process: problem discovery through data and research, solution generation, prototype creation, user testing, and more
• Proven expertise in delivering end-to-end user experience designs focused on entire user journeys and interactions
• Customer obsessed mindset: you’re constantly thinking about how to solve customer pain points and enjoy engaging with users to validate we are building what they need
• Self-aware with a strong desire to learn and continuously improve
• Experience working closely with product managers and engineers
• Knowledge of web and native solution design
• Proficiency with Figma and Fig Jam
• Experience using design systems, style guides, interaction pattern libraries, and components to produce low and high-fidelity designs

• Bachelor’s Degree in Design, Human Factors, or related field
• Experience with desktop, client server applications
• Experience in software focusing on healthcare, revenue cycle management or accounting/finance

The posted range for this position is $70,000 - $105,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.

• A great place to work with fantastic people
• A career in the healthcare technology industry, with the ability to grow and realize your full potential
• Competitive compensation
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program,…