Service Instructional Designer

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact—innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life‑saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us—working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life‑changing career.

Learn about the Danaher Business System which makes everything possible.

Service Instructional Designer is responsible for designing the learning activities and content for our IT and Automation platforms within our service organization and driving the service training approach for assigned content development projects. This position reports to the Global Service Training Design Manager and is part of the Global Service Training Design Team located in United Kingdom. It will be an on‑site role.

• Develop engaging, task‑based content where the learner frequently interacts with the materials.
• Work in cross‑functional teams with global Automation SMEs, Digital Solutions and stakeholders to develop content collaboratively, with precision, speed, and transparency.
• Create or leverage existing media assets, perform image/graphics manipulation/optimization, and modify design layouts to suit the content.

• Bachelor’s in Instructional Design/Development/IT and Automation or equivalent experience using adult learning principles, methods, theories, and techniques for global audiences + 3 years of experience.
• Mastery of standard content development tools including Articulate 360, Microsoft Office, Camtasia, Captivate, and at least one online presentation tool (for example: Web Ex, Zoom, Adobe Connect, etc.).
• Self‑starter with an enthusiastic and proactive style. Prior success working with cross‑functional and virtual teams.
• Ability to comprehend technical product training content.
• Motivated by challenges, with proven record of delivering quality work on time.

• Ability to travel 25% of the time to global locations.

• Experience designing or delivering training for Life Sciences automation systems, control platforms, or digital service tools, including simulators and automation software.
• Background conducting technical learning needs analysis and building competency‑based curricula for IT, digital platforms, or automation workflows.
• Ability to partner with IT/Automation SMEs to translate complex system architectures, product updates, and digital workflows into clear, scalable training solutions.

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Explore the flexibility and challenge that working for Cytiva can provide.

Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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