Senior Product Designer

Benefits: Paid time off, with a comprehensive health and benefits package

Facility

OS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across many critical facility touchpoints. We are a team of passionate, driven individuals committed to excellence, innovation, and redefining our industry.

At Facility

OS, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help our employees to achieve their career and personal goals and enable them to live a healthy and balanced life.

This is a hybrid position where you'll be required to be in office at least two days a week with the flexibility to work from home the remaining days if desired.

We are looking for a motivated and talented Senior Product Designer to lead our design efforts in creating intuitive and delightful user experiences, while delivering on our Product vision. Your expertise in user research, interaction design, and visual design will be key in crafting solutions that meet our user’s needs and drive engagement. This is achieved by understanding and translating our customer’s complex problems into thoughtful, intuitive designs.

• Build a deep understanding of the subject matter and problems we're solving for our customers
• Always be an advocate for the end user that drives change to design and interaction with our products
• Collaborate with product and engineering teams to bring designs to life
• Work closely with product managers to ensure design fits function. Ensure deliverables are measured and validated post launch and have achieved an optimal user experience. If not, proactively iterate with the team.
• Identify and influence our roadmap with opportunities to improve our user experience.
• Iterate on design systems, style guides, and best practices to ensure all Facility
  
  OS products represent a consistent and familiar user experience
• Lead the design of our complex, and cross platform projects from end-to-end
• Build and maintain user personas and storyboards
• Engage our customers through interviews and usability testing
• Formulate a repetitive approach to UX research and user testing
• Communicate research learnings and test results to stakeholders
• Present and support design deliverables to design peers and stakeholders. Be open to feedback and collaboration.

• Minimum 5 years of experience in product design, including web and mobile designs
• At least 2 years of experience in a high-growth SaaS company
• Formal and up to date training
• Solid understanding of user-centered design principles, interaction design, and responsive design
• Proficiency in design and prototyping tools
• Love to collaborate and enjoy iterating on designs
• An exceptionally portfolio to showcase your achievements
• The ability to work under pressure and adapt to change
• The ability to balance customer needs against the company’s vision

Facility

OS is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage (includes Dental and Vision coverage)

🏠A Hybrid work environment with our office based in North York, Toronto

💡Opportunity for advancement and growth

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

We believe that a diverse team is the…