HRCC Digital Content Librarian; Temporary

HRCC Digital Content Librarian (Temporary Assignment)

Job Number: HRC
010J1

Hilton Reservations and Customer Care - Dallas
15305 N Dallas Parkway Suite 600 Addison 75001

Do you have a passion for Learning and Development, enjoy learning new technologies and have strong attention to detail? As a Digital Content Librarian, you will report to the Learning Manager and support the HRCC Learning Team as an archivist responsible for the accuracy, organization, accessibility and preservation of HRCC Learning's digital content.

Please Note: This role is a full-time, temporary remote assignment open to internal HRCC Guest Engagement Specialists.

• Collaborate with the Learning Manager to maintain HRCC learning content
• Serve as the initial point of contact, ensuring the accuracy of HRCC learning content
• Conduct continuous research to gather information for updating learning content
• Maintain the change log, ensuring timely revisions to learning content
• Support users in accessing and utilizing learning resources effectively

• Foster collaboration within HRCC and with other teams
• Identify and document content updates in partnership with the relevant team

• Maintain the content index, categorizing content by line of business and topic
• Conduct an audit of learning content to ensure accessibility for all Team Members

• Be a current HRCC Team Member with at least six (6) months tenure in HRCC.
• Be a current HRCC Guest Engagement Specialist and meet all transfer eligibility requirements.
• Have demonstrated outstanding performance in current role with no active performance documentation.
• High School Diploma or equivalent
• Fluent in written and spoken English
• Strong written and verbal communication skills
• Ability to communicate complex ideas clearly
• Proficiency with Microsoft Office 365
• Ability to work independently and collaboratively in a team environment
• Strong organizational skills

• At least one (1) year experience in Learning and Development or New Hire Experience
• At least one (1) year experience in Guest Assistance, Diamond Desk or other specialty desk
• Experience in digital content management or similar role
• Proficiency with SharePoint and Smartsheet
• Research and documentation experience
• Thrive in a fast-paced environment

Please see Job Description above for requirements.