Sr Store Environment Designer

About the Team

The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 4 departments including, Marketing, Creative, Communications, and our Loyalty & CRM team. Everyone brings their own point of view to create a unique experience for the pets and pet parents.

Collaborative Work Environment: At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

Sr. Store Environment Designer

Please include a link to your design portfolio when applying.

Overview

We are seeking a highly skilled Environmental / 3D Designer to lead the conceptualization and execution of in-store décor and architectural graphics for our retail environments. This role blends 2D and 3D creative development, technical design, architectural coordination, and vendor collaboration. The ideal candidate has a strong visual communication skillset, can articulate design intent clearly to internal stakeholders, and can translate conceptual ideas into accurate, build-ready documentation.

Key Responsibilities

• Concept Development & Creative Direction:
  Lead in-store conceptual design projects from initial strategy through execution.
• Develop concept inspiration boards, sketches, storyboards, 3D renderings, and visual narratives.
• Present design concepts to internal design teams and executive leadership with clarity and persuasion.
• Ensure all concepts align with brand standards and strategic objectives.

3D + 2D Design Production

• Produce high-quality 3D models, renderings, and environmental graphics for décor and fixture programs.
• Create 2D graphic layouts, presentation decks, and prototype materials for review and approval.
• Partner with print buying teams to develop cost-effective décor solutions.

Project Management

• Manage multiple projects simultaneously while maintaining scope, timeline, and budget.
• Coordinate design presentations, stakeholder reviews, and cross-functional communication.
• Support store teams by responding to décor-related requests and providing design solutions.

Technical Documentation & Construction Coordination

• Interpret construction drawings and verify accuracy against design intent.
• Prepare production-ready working drawings, elevations, templates, and vendor submittals.
• Review architectural drawings, as-built conditions, and shop drawings for compliance with brand standards.
• Conduct field measurements and surveys for architectural graphics, fixtures, and décor installations.

Cross-Functional Collaboration & Industry Awareness

• Partner with internal architects, external consultants, and third-party vendors to develop project-specific solutions.
• Maintain knowledge of current retail design trends including fixtures, finishes, lighting, signage, materials, and fabrication methods.

Required Skills & Qualifications

• Proven portfolio demonstrating 2D and 3D conceptual design, environmental graphics, and visualization.
• Strong proficiency in Adobe Creative Suite, Sketchup & 3D modeling/rendering tools.
• Ability to translate conceptual work into detailed, production-ready documents.
• Exceptional communication skills with the ability to pitch ideas confidently.
• Strong project and time-management capabilities.
• Experience in structural or industrial design.
• Familiarity with large-format printing, fabrication processes, or retail rollout programs.
• Ability to travel domestically on a quarterly basis, as needed.

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and…