Senior UX Designer

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Title:

Senior UX Designer

Contract Type: Permanent

Hiring Manager: Lorraine Guthrie

Recruitment Business Partner: Georgina Dunne

Location: Haymarket - Edinburgh/Alderley Park - Alderley Edge

Working style: Hybrid 50% home/office based

Closing date: 20th January 2026

We have an exciting new opportunity for a Senior UX Designer who will design and deliver innovative, inclusive, and customer-focused experiences that truly meet customer needs and expectations. These experiences will be informed by data, powered by technology, and brought to life through creativity-strengthening customer relationships and ensuring positive outcomes.

The Senior UX Designer will work closely with key stakeholders and project teams to research and design excellent customer experiences that support the business needs to the agreed timescales and quality. In addition, the role will contribute towards UX approaches across the design practice team to ensure a consistent and high-quality output for internal and external digital products and services.

• Extensive understanding of usability, research methodologies, design best practices and complex interaction design.
• Expert in responsive and adaptive web design with mobile first thinking.
• Excellent understanding of accessibility standards.
• Excellent understanding of user-centred design.
• Experience conducting moderated or unmoderated user research.
• Extensive practical experience of rapid prototyping / wire-framing using industry tools.
• Pro-active and results orientated.
• Confident engaging and influencing stakeholders.
• Comfortable being vocal and challenging opinions with data backed evidence.
• Ability to multi-task and learn quickly.
  
  Energetic team player with the ability to manage own workload effectively.

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values;
Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.