Lead Interaction Designer

At the Crown Prosecution Service (CPS), we design user-centred services that make the criminal justice system easier to use, quicker to deliver, and fairer for all.

As the Lead Interaction Designer you will shape the design vision for user-centred, inclusive and accessible services, working closely with senior leaders and agile teams.

• Embed a hypothesis-driven, iterative, evidence-based design and agile ways of working in a team.
• Lead on prototyping complex ideas at any fidelity.
• Gain support for design decisions and design strategy from senior leaders.
• Measurably improve the practice of inclusive, accessible and environmentally sustainable design across the organisation.
• Help teams understand how user-centred design helps them meet their goals, and align their work to the goals and vision of the organisation.
• Use risks, opportunities and constraints in technology, systems and policy to shape design.
• Identify and create new design patterns and components.
• Create an inclusive, productive environment for designers to work in.
• Build the interaction design capability within CPS, by growing and mentoring our interaction design profession, and developing the skillset within our user-centred design community.

• Significant hands‑on experience leading design in complex organisations, ensuring effective and user-centred service delivery.
• An understanding of the Government Design Principles, Service Standard and agile ways of working.
• Experience of embedding hypothesis‑driven, iterative, evidence‑based design.
• Excellent prototyping skills to bring complex ideas to life at any fidelity.
• Strong stakeholder influencing and collaboration skills.
• Experience in measurably improving the practice of inclusive, accessible and environmentally sustainable design.
• Ability to help teams understand how user‑centred design helps them meet their goals, and align their work to the goals and vision of the organisation.
• Experience in using risks, opportunities and constraints in technology, systems and policy to shape design.
• Expertise in identifying and creating new design patterns and components.
• Experience of creating an inclusive, productive environment for designers to work in.
• Will be based in England and Wales. Applicants from Scotland or Northern Ireland must let CPS know when accepting an offer as they need permission to work from home address if hybrid working is part of the role.

• Competitive salary.
• Civil Service pension up to 28.9%.
• 25 days’ leave, increasing to 30 days after 5 years.
• £350 each year to spend on personal development.

We are an equal opportunities employer and committed to equality and diversity in the workplace.