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Customer Center Representative - Remote or Onsite

Remote / Online - Candidates ideally in
Dakota Dunes, Union County, South Dakota, USA
Listing for: SupportFinity™
Full Time, Remote/Work from Home position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 17.25 - 19.15 USD Hourly USD 17.25 19.15 HOUR
Job Description & How to Apply Below
Position: New Customer Center Representative - Remote or Onsite
Location: Dakota Dunes

Overview

New Customer Center Representative - Remote or Onsite

First PREMIER Bank/PREMIER Bankcard | Posted Jan 13 | Full-time | Dakota Dunes

Unknown

Job Details
  • Location:

    Dakota Dunes, SD
  • Shift: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
  • Job Status:
    Full-Time
  • Pay: $/hour starting, additional monthly incentives available
  • Work Site:
    This job is offered on-site and remote. Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
  • Shift Options:
    Full-time;
    Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
  • Part-time:
    Monday-Friday 2:00 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
  • No Sundays!
Responsibilities
  • Receive inbound application calls from potential new customers.
  • Utilize effective sales/negotiating skills to acquire applications and up-front fees.
  • Gather information and enter data from applicants through inbound and outbound calls.
  • Advise and educate applicants on information regarding their specific application.
  • Deliver the best possible experience with every contact.
Training
  • Extensive paid training program, up to 3 weeks in length.
  • Ongoing training opportunities for continuous improvement.
Pay & Incentives
  • Base wage starting at $17.25-$19.15/hr., with opportunities to increase take home pay.
  • Top 60% of associates are eligible for incentives.
  • Career path from Associate I to Associate IV – each step earning an increase in pay.
  • Earn up to an additional $3.50/hr. when working non-traditional hours.
  • Bilingual skills compensated with a 10% differential.
Benefits
  • Full medical benefits for 20+ hours/week
  • FREE dental and vision coverage
  • Generous time off plans including PTO, Sick Pay, and Bonus Days
  • 401(k) – dollar-for-dollar match up to 5% of total compensation
  • Special discounts and offers for events at the Denny Sanford PREMIER Center
  • Employee Wellness Program
  • Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
  • Fun Employee Parties
Our Culture
  • Emphasis on personal success, respect, health, wellness, fun and giving back
  • Employees are rewarded, valued, and celebrated for hard work
  • Various Career advancement opportunities and growth
  • Appreciation is shown through concerts, outdoor bashes, cash, car giveaway

About the company:

First PREMIER Bank/PREMIER Bankcard

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. Support Finity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.

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