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Customer Success Mgr./ CSM Client Relationship Manager

Strategic Client Success Manager - Remote

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Norstella
Remote/Work from Home position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading global life sciences solutions provider is seeking a Client Success Manager to enhance customer satisfaction and retention. You will engage with clients regarding Citeline and Evaluate products, providing proactive outreach to support account growth. This role requires strong communication skills, a customer-focused mindset, and experience in engaging with stakeholders. The position involves monitoring account health, strategizing with sales, and ensuring high customer success within the organization.

Hybrid remote work is available.
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