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Customer Service Rep HelpDesk/Support

Remote Tier-2 Customer Support Specialist

Remote / Online - Candidates ideally in
Thousand Oaks, Ventura County, California, 91362, USA
Listing for: VS Media
Remote/Work from Home position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading interactive media company is looking for a Customer Support Representative - Tier 2 for a fully remote position. This role involves serving as a primary contact across multiple channels like phone, chat, and email while providing essential support and handling escalated issues. The ideal candidate will have excellent communication skills, attention to detail, and the ability to empathize with customers.

Compensation includes hourly pay along with a full benefits package, including health and retirement plans.
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