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CS Specialist; EN/JP - Remote
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-03-15
San Francisco, San Francisco County, California, 94199, USA
Listing for:
airbnb, Inc.
Remote/Work from Home
position Listed on 2026-03-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading online hospitality service is seeking a dedicated CS Specialist, Premium Support to provide exceptional customer service to both guests and hosts. This role involves managing complex customer cases, ensuring swift and effective resolutions, and building strong relationships with users. Ideal candidates should possess robust communication skills in both English and Japanese, and have experience in multicultural customer service teams.
This position is remote eligible, available in specific provinces including British Columbia, and offers flexible working arrangements.
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