Capitol Tour Guide - Off-Campus Study Positions
Green Bay, Brown County, Wisconsin, 54311, USA
Listed on 2026-03-14
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Department Overview
Capitol Tours & Information is part of Department of Administration of the State of Wisconsin.
Anticipated Start DateSpring Semester
Anticipated End Date (If Applicable)(None specified)
Remote Work Eligibility DetailNot Remote
Anticipated Hours Per Week8
ScheduleHours of operation are Monday - Friday 8:30 AM - 5 PM, Saturday 8:30 AM - 4 PM, and Sunday 12 PM - 4 PM. Work schedules are determined every two weeks based on needs and availability. Blocks of availability ideally should be at least 3-4 hours, two to three days per week. Morning availability preferred.
Salary/Wage Range/Lump Sum$15.40
Number of Positions3
QualificationsWork Study eligibility required.
Knowledge, Skills & AbilitiesPublic speaking or customer service experience desirable.
Position Summary /Job Duties
Conduct guided tours of the State Capitol and staff the information desk. Tasks include: providing directions and information to visitors; selling merchandise; counting inventory; distributing, collecting, and cleaning headphones and receivers; and other public service tasks.
Physical DemandsLeading tours around the Capitol Building. Lifting boxes up to 10 lbs. on occasion.
Institutional StatementsEqual Employment Opportunity Statement
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement
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