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Global Director of Customer Service
Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-03-14
Miami, Miami-Dade County, Florida, 33222, USA
Listing for:
Carnival Corporation
Remote/Work from Home
position Listed on 2026-03-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading cruise line in Miami seeks a Director of Customer Service Solutions and Operations to lead customer service performance. This role focuses on driving revenue growth and guest satisfaction through effective management of customer service operations. The ideal candidate will have over 5 years of experience in customer service leadership, with strong commercial acumen and team development skills. The position offers an in-office setting with flexible remote working options.
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