Customer Service Representative

Our client, a leading organization in the logistics and export management industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the export operations team supporting customer order management and logistics coordination. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently, which will align successfully in the organization.

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* Job Title:

** Customer Service Representative

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* Location:

** Maplewood, MN, Remote - near Twin Cities is a plus but not mandatory

** Pay Range:**  $21 - $23/hour

** Shift:
** M-F 8am-5pm (Candidate must work CST schedule)

** What's the Job?*
* + Manage customer orders and coordinate with export teams to ensure timely processing

+ Work with logistics and transportation teams to facilitate movement of goods across borders

+ Prepare and review export documentation to comply with international trade regulations

+ Utilize enterprise systems such as SAP, Oracle, and Salesforce for order processing and reporting

+ Provide excellent customer service by addressing inquiries and resolving issues efficiently

** What's Needed?*
* + Minimum of 2 years of customer service experience, preferably in logistics or export management

+ Proficiency in enterprise systems including SAP, Oracle, Salesforce, and Microsoft Office Suite

+ Strong analytical, problem-solving, and organizational skills

+ Excellent written and verbal communication abilities

+ Bachelor's Degree in Business, Life Sciences, Chemistry, or related field (or extensive relevant experience.

** What's in it for me?*
* + Opportunity to work in a dynamic and supportive environment

+ Remote work flexibility with a focus on work-life balance

+ Engage in meaningful work supporting international trade operations

+ Develop skills in logistics, export documentation, and enterprise systems

+ Be part of a company recognized for diversity and ethical standards

** Upon completion of waiting period associates are eligible for:*
* + Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.*
* _Manpower

Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands
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** _Manpower, Experis, Talent Solutions, and Jefferson Wells_
** _-_  creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.