Strategic Student Program: Customer Success Operations Intern; GSCS, Summer

Strategic Student Program (SSP)

Discover your career with us at Siemens Industry Software! We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start‑up, we have fun together while creating a world class software portfolio.

Our culture encourages creativity, welcomes fresh thinking and focuses on growth, so our people, our business, and our customers can achieve their full potential.

• Currently enrolled as a university student (undergraduate or graduate)
• Minimum 3.0 GPA
• Flexible (Hybrid or Remote);
  Base preferred near Fremont, CA

• Networking with our global leaders
• Mentorship from senior engineers
• Individual career development planning
• Professional and technical workshops
• Energetic student community
• Potential for full time offers after university graduation and completion of the program
• Paid volunteer time off
• Employee discounts at our top customer sites

Siemens is excited to offer an internship opportunity within our Customer Success Management (CSM) team, focusing on operations support. This unique role is perfectly suited for students engaged in the innovative Customer Success Management curriculum at the University of San Francisco or equivalent programs. As a vital member of our team, the intern will engage in strategic projects ranging from headcount modeling and maturity assessment to the management of customer success artifacts.

The internship goes beyond just participation; it involves active collaboration with various teams, including customer success managers and the operations team. The intern will undertake a significant project with clearly defined deliverables, benefit ting from qualitative feedback provided by our leadership team. This position offers a robust platform for the intern to gain invaluable industry experience, culminating in a letter of recommendation upon successful completion, thereby marking a significant step in their professional journey.

• Support in developing and managing customer success plans, business reviews, and execution plans.
• Leveraging best in class industry standards to optimize customer outreach, onboarding and relationship management.
• Contribute to a wide range of customer success activities, including analytics platforms, telemetry support, and playbook development.
• Assist in managing a large portfolio with over 2,500 product IDs.
• Shadow customer success managers to gain hands‑on experience in customer interactions.
• Participate in customer co‑creation processes to enhance delivery excellence.
• Potentially prepare and co‑moderate business reviews.

• Currently enrolled in a Customer Success Management program or related field.
• Exceptional communication and presentation skills.
• Innovative and out‑of‑the‑box thinking.
• Background in Mechanical, Electrical, Automotive, or Computer Science Engineering preferred.
• Proficient in Microsoft Office, specifically Excel and PowerPoint.
• Familiarity with Tableau, Power BI, or similar tools is advantageous.
• Prior experience with mechanical design or mechatronics tools like Solid Edge is a plus.
• Previous work experience, especially in a SaaS company or startup environment, is beneficial.

Working at Siemens Software means flexibility—choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. The hourly range for this position is $23.00 to $50.00 for technical roles or $18.00 to $44.00 for non‑technical positions. Siemens offers a variety of health and wellness benefits to employees.

Details regarding our benefits can be found here:  In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave and paid volunteer time off.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.