ENTRY LEVEL - Customer Service Rep - WORK FROM HOME

Overview

Join one of the world’s largest hotel call centers in Arizona. This is a permanent work‑from‑home opportunity for residents of Phoenix, AZ or the surrounding area.

• Answer incoming calls from prospective guests and travel agents.
• Assist with booking new reservations or updating prior requests.
• Handle all general questions or inquiries.

All equipment is provided by the client. A high‑speed internet connection is required. The client contributes $50 monthly toward internet costs.

$17.00 per hour, $18.70 for hours after 6:00 pm. Users can earn $200–400 extra per month by meeting performance goals.

Applicants must be able to work any 8‑hour shift Monday‑Sunday among the following ranges:

• AM Shift – 4:00 am – 4:30 pm (8 hrs within window)
• MID Shift – 8:30 am – 8:30 pm (8 hrs within window)
• PM Shift – 12:30 pm – 12:00 am (8 hrs within window)
• Weekend availability required.

• Medical, dental & vision
• Critical illness, accident & hospital coverage
• 401(k) retirement plan – pre‑tax and Roth options
• Life insurance (voluntary life & AD&D for employee & dependents)
• Short‑ and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off (PTO, vacation or sick leave)

This is a contract‑to‑hire position based in Cave Creek, AZ, but it is fully remote.

This position is anticipated to close on March 20, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.