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Customer Success Architect - EdTech Equity; Remote

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Branching Minds
Remote/Work from Home position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Architect - EdTech for Equity (Remote)
An innovative educational technology company in Washington, DC is looking for a Customer Success Manager to enhance customer engagement and satisfaction. The ideal candidate will act as a trusted advisor, oversee a significant book of business, and drive adoption of resources to improve students' learning experiences. They will also ensure seamless transitions throughout the customer journey while utilizing technology and data to guide strategies.

This fully remote role offers a base compensation between $75,000 and $85,000, emphasizing the mission to support education equity.
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